Lowe’s Hiring for Learning Content Analyst – Remote at Mooresville, NC Full Time

Job Description :
Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CA(salaried roles only), CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.

Job Summary

The primary purpose of this role is to support Learning & Development (L&D) and the broader HR organization in the planning, coordinating, and the administration of learning into Learning Management Systems (LMS) and adhere to the defined content management strategy by following Lowe’s processes and procedures. This includes responsibility for assisting in the development, testing, and deployment of technology-supported learning and performance-support solutions that will result in improving business outcomes and increase workforce capability for the enterprise.

Key Responsibilities

• Assists in the consulting, coordination, and production of enterprise-wide technology-supported learning solutions into the LMS (Workday Learning, Axonify, etc.) by following Lowe’s processes and procedures to provide learning to all associates
• Accepts production requests from L&D staff and assigns production of content to third-party content development providers
• Ensures that the product produced by the vendor and internal teams meets technical requirements, follows established standards and processes, before deployment into production environments
• Partners with the HR Systems Manager to utilize reporting tools to analyze production trends to proactively anticipate business needs
• Partners with the HR Systems Manager to maintain product enhancement roadmaps to ensure that they function as designed within Lowe’s technical infrastructure
• Reviews courses and content while identifying any inconsistencies in design or technical standards as defined by Lowe’s and partners with instructional designers to rectify
• Conducts usability and technical tests of prototypes, audits, and, where feasible, formative evaluations of learning or performance improvement
• Manages and maintains content libraries in QA and production environments as defined by Manager and Lowe’s standards
• Partners with the HR Systems Manager to manage and organize work processes and make recommendations L&D Front line leaders to make the production process more efficient
• Provides coaching and consultation to L&D leadership on the use of approved authoring tools and processes
• Facilitates the training of system and authoring tools using approved facilitator resources and guides learners in discovering and utilizing available job resources for production of learning solutions

Qualifications

Education

• Bachelor’s Degree in Instructional Design/Development, Educational Technology/Media, Training & Development, or related field

Experience-Required

• 5 years experience working on projects with tight timelines and multiple workstreams. Experience working with Learning Management Systems and large-scale content libraries. Experience with troubleshooting and root-cause analysis. Ability to learn new ideas and new technology software at an advanced pace. Ability to effectively communicate and respond situationally/appropriately. Experience working with multiple design modalities- e-learning, classroom, virtual, gamification, etc.
• Experience in deploying solutions for a large geographically dispersed workforce.

Experience- Preferred

• Experience with Workday Learning, Axonify, or SAP SuccessFactors. Experience with Instructional Design content authoring tools (Articulate, Captivate, etc.).
• Related industry certifications or credentials- e.g. PHR, ATD Certifications.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range for Colorado and New York : $54,000.00 – $140,000.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.