Auto accidents are usually unnerving and unique, and it takes someone special to put the pieces back together for our customers.
This is the opportunity you’ve been looking for to truly impact someone’s life! Start your career today as a Liability Adjuster and be part of our dynamic team!
A day in the life of a Liability Adjuster:
Investigate multi-vehicle auto accidents by taking recorded statements from involved parties, reviewing police reports, and damage photos to determine liability for the loss
Research policy details and determine how coverage applies and provide customers with a detailed explanation of their policy, coverages, and what it means for their claim
Negotiate claim settlements in accordance with business unit standard methodologies.
Prioritize new claims received daily while balancing the needs of existing pending files
Continue conversations with both internal and external customers, including agents, vendors, and 3rd parties to ensure customer expectations are met throughout the life of the claim
Participate in daily meetings and trainings using audio and video
As a condition of employment, you will be required to obtain an adjuster’s license. Your manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Remote Home-Based Work
This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, and Hawaii residents. Ideal candidates for this opening will reside in the following states: NV, AZ
When you work from home full time, you’ll need:
a home office – a dedicated workspace in your residence that is private and free from distractions
a minimum internet bandwidth of 50 MB down/5 MB up
appropriate work surface and seating
What will Allstate provide?
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse)
Connectivity reimbursement of $80 per month to offset some of the cost of internet
Job Qualifications
You’re a great match for this role if:
You reside in the following states: NV, AZ
You have a High School Diploma/GED or higher (Bachelor’s Degree preferred)
You have previous experience working with customers over the phone in a high-volume environment
You want to utilize your customer service skills to help restore peoples’ lives
You have a strong desire to make a difference through compassionate customer service
You are willing to work flexible hours or weekends when our customers need you
You’re an empathic, upbeat, and friendly self-starter who can work as part of a team and independently
You’re excited about solving problems and coming up with creative solutions
You feel comfortable working within the Microsoft Office Suite and would be excited to learn new technology
You’re organized and able to multi-task in a fast-paced environment
You’re known for clear and professional communication – both written and verbal
Being bilingual and/or having prior military experience is a plus
What’s in it for you?
Sign on bonus: $1,000 if you have an active adjuster license in FL or TX
New hire equipment bundle
Paid training and licensing
Internet stipend
Generous paid time off (PTO)
Tuition reimbursement
Cafeteria style health insurance plan
401K match and pension plan
Volunteer opportunities + matching donations
Compensation offered for this role is $47,500 – $55,000 and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
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