Mon Repos Day Spa Hiring for Spa Front Desk at Malagash, NS Full Time

We’re Hiring a Spa Front Desk at Mon Repos Day Spa, a Results Driven Day Spa that Serves Northern Nova Scotia!

• Do you love people and getting to know them?
• Are you a self-starter who can work well both independently and with a team?
• Do you have a strong attention to detail and impeccable follow-up skills?
• Are you looking to help people look and feel their best at a company that could be your long-term home?
• Are you a rockstar at multitasking?
• Do you desire to work as part of a close-knit team?
• Do you have excellent communication and listening skills?

If you answered YES to these questions, you could be the perfect fit for this role!

Here at Mon Repos Day Spa we are looking for a Spa Coordinator with impeccable communication skills who is confident, reliable, has a great attention to detail, and loves working with people.

Mon Repos Day Spa offers results oriented services coupled with highly personalized care so that our clients can look and feel their best.

To excel in this position, you should be a self-starter who does not require micromanagement. You must be able to follow directions, and be highly customer service-oriented. You’ll be responsible for client management, check-in/check-out, assisting other team members when needed, and keeping the spa very, very clean.

Must be willing to work some evenings and occasional Saturdays when necessary.

There is a 90 day probationary period where you will be thoroughly trained. Training will include how to work and operate the front desk duties and assist as support staff to other coworkers working during your shift. This is the most important role at the spa. You will also be trained in our complete infection control policies.

Mon Repos Day Spa is a woman-owned company dedicated to revitalizing busy women through personalized treatments and providing education that promotes self care to strengthen, empower and instill confidence. We are passionate about taking care of our clients, so that they can show up rested and restored for those they love.

REQUIREMENTS:

Job responsibilities will include but are not limited to :

• Greeting customers upon arrival and guide them through our list of products and services

• Offer upgrades and retail that improve the client experience

• Answering phone calls, texts,& social media messages with proper grammar
• Occasionally represent Mon Repos Day Spa on social media (going live, blog posts, pictures, etc) and social media posting
• Inventory management
• Assisting with room turnover
• Participate in continuing education programs and staff meetings
• Check out and re-book guests
• Work as a member of the team so that we all may succeed
• Laundry, Cleaning and supporting fellow team members
• Assist with client paperwork, filing and other administrative tasks

Qualifications and Skills:

• High school diploma/GED required
• Must be able to follow directions, and be a self-starter
• Schedule may include some evenings and possible Saturdays
• Exceptional customer service skills, and strong interpersonal skills
• Reliable, responsible, accountable
• Ability to manage time well and prioritize work (aka, you need to be able to multitask)
• Comfortable with technology and social media

The ideal candidate will be:

• Trustworthy and confident to work closely with our guests
• A self starter who does not require micromanagement

• Comfortable with learning new client management systems
• Basic understanding of technology
• Well Organized
• Reliable, responsible, accountable
• Kind, aware of others, and emotionally intelligent
• Passionate about the beauty industry and continually learning

Our team is an in-person (aka not virtual/remote) service based Day Spa and we operate with the following core values:

Family – Family always comes first.

Health/Wellbeing – Taking care of your own personal health as well as promoting overall wellness in the spa.

Integrity – Our team and community can rely on you to provide up to date, educationally true content. They can rely on you to know what is best for them, to run on time, and to be confident in your work.

Be open – Be open- minded, open to new possibilities, to change, pivot or self-reflect. We are always growing, changing and learning to be better.

Trust – Trust is paramount in our business.

This position will start at 20 hrs per week with the opportunity for growth.

Competitive Wages based on Experience.

To apply: Email your resume with “I’m the rockstar you’re looking for” in the subject line

Only candidates selected for an interview will be contacted.

Benefits Include Training, Retail Discounts and Complementary Spa Services.

No phone calls, texts or walk-ins.

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: From $14.00 per hour

Benefits:

• Store discount

Schedule:

• Day shift
• Evening shift

COVID-19 considerations:
Masks are required in the spa by team members and are highly recommended for clients. Mask requirements are subject to change. Vaccinations for staff are required, high touch areas sanitized regularly, curb-side pick up available upon request.

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Language:

• English (required)