Scandinavian Building Services Hiring for Manager of Business Intelligence at Edmonton, AB Full Time

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add a Manager of Business Intelligence to the Scandi Family! In a permanent 100% remote position.

You’re our ideal candidate if you’ve been integral to fast-growing, high-performing companies throughout your career. You’ve had a direct impact on building BI&A strategies, tech stacks and teams. You have a technical background (coding, debugging, etc.) and have maintained complex software applications, integrations, and frameworks. You have a history of leveraging data to generate actionable insights with a positive ROI. Your superior communication skills (written and verbal) allow you to compelling stories with data visualization. You also have a sound understanding of what it takes to track product analytics and in-app user behavior. This is a great opportunity for you to come in, make an immediate impact, and establish best practices to scale.

What’s in it for you:
Awarded one of Canada’s Best Managed Companies: We’re committed to a high level standard of excellence for both clients and our Scandi Family.

Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.

Stability and Job Security: Even through tough economic times we’ve continued to steadily grow, and we aren’t slowing down any time soon. With a strong national presence across Canada

Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.

Benefits: We offer a comprehensive medical and dental plan as well as personal days off.

What your day to day will look like:
As you dive into root causes, you’ll develop deep BI&A insights, set KPIs and OKRs, and write reports to communicate ideas and drive continuous improvement.

You’ll work with a group of talented BI Analysts and Data Engineers to design solutions and contribute to the implementation of large-scale projects. With a deep understanding of data tooling and trends, you’ll design the team’s tech stack and framework from the ground up. Initially, the role will require that you roll up your sleeves and support your team by closing escalated tickets with SQL and PowerBI. Your team will look for mentorship and career growth as you lead by example. We’ll look for you to scale the team as you iterate on a team structure that moves with the purpose to meet SLAs.

Oversee and lead a large and/or highly complex, and diverse analytics function for an area of significant risk, complexity or scope

Strategically partner with leadership teams on the management of the portfolio and financials, with deep industry, external/internal, and enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management /enterprise areas

Act as a “Single Point of contact’ for key Analytics initiatives including partnering with analytics teams and enterprise data and analytics capabilities

Act as analytics expert on advanced analytics projects, challenging analytical thinking and methodology

Facilitate key strategic discussions and provide thought leadership to the executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)

Set operational team direction and partner to execute on common goals

Manage teams of Business Insights & Analytics professionals/specialists

Ensure team collaboration with partners on business problems/issues and provide fact-based analytical advice that aligns with strategy and drives shareholder value

Manage raised client issues or priorities and contact appropriate areas to resolve or minimize business problems/issues

Apply judgement, discretion and collaborate with internal partners to navigate and resolve ambiguous issues

Review and craft the presentation of insights for executive leaders/business partners to drive strategic improvement

Collaborate with business partners to shape and prioritize ad hoc analysis

Use data systems and various sources to ensure the team is equipped to formulate well-defined solutions to solve business problems

Ensure the team uses knowledge of data capabilities across the organization to build and deliver on business analytics and insights

Oversee the development, testing and ongoing analysis of a business line or functional area employing both internal and external data from various sources

Manage workload of analytics team; assigning data requests to staff based on skills and development needs

Build understanding of big data and advanced analytics capability

Identify and articulate key LOB analytic needs and assist in accelerating their delivery

Oversee strategies to attract, motivate and retain a highly diverse, qualified and engaged team to fulfill current and future business needs, creating and sustaining a high-performing inclusive culture

What you’ll need to succeed:
Must have a minimum of 5 years progressive experience in a data focused role with proven experience in scoping projects including at least 3 years of Project Management experience and leading intermediate level direct reports

Must have an education in data sciences or relevant field

Certifications in Scrum or Agile considered an asset

Expert level Excel and proficient in SQL/ Python

Strong career focus in data and solid understanding of data languages

High degree of diplomacy and business acumen when dealing with internal and external stakeholders

Supportive and proactive management style with the ability to effectively delegate to your team leading with empathy and support.

Outstanding communication and interpersonal skills with the ability to form effective working relationships throughout all levels in an organization

At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.