Prestige Nursing + Care Hiring for HUMAN RESOURCE ASSISTANT at Epsom Full Time

This is an exciting time to be joining Prestige Nursing & Care, part of the Sodexo Group. At Prestige Nursing & Care we are leading the care industry to raise standards by providing high quality, personalised and specialist services that ensure people receive the highest quality of care.

We are looking for a dynamic and independent professional with a good understanding or HR or a keen interest in learning, a flexible, enthusiastic and can-do attitude to join our team.

A leading strategic focus for the HR team is to sustainably support the business growth this is an exciting role with plenty of scope to contribute to the success of the business.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

ROLE PURPOSE

The role of HR Assistant is to provide the first line response to internal customers within the business on all matters of HR, to take responsibility for the HR system and all data entry and to provide HR admin support to the wider team.

Dimensions: Workforce responsible for circa 280 employed and 2000 carers.

The success of this role will be measured by:
Processing, verifying and maintaining personnel information and documentation

Recruitment administration

Completing the new starter process

Completing the leaver process

Issuing contracts and amendments to contracts

Dealing with line manager an employees’ queries

Managing the HR inbox

General administration duties and covering for the receptionist when required

Working closely with the HRBP’s and wider HR team

Committed to providing a high-quality service

Maintain a high degree of confidentiality

High-level written and verbal communication skills

Ability to use own initiative

Excellent attention to detail

Critical to the success of the role is the ability to work at pace, maintain accurate records, have a readiness to learn about sector.

MAIN RESPONSIBILITIES

Recruitment and On-boarding

Support the Executive Resourcer with administering the process for new employees; sending out appropriate offer letters and new starter paperwork, carrying out all necessary pre-employment checks, i.e. obtaining references and right to work checks

Collating new starter information

Entering all information in to the HR system

Training new starters on the HR system and ensuring they understand how to request holiday, approve timesheets etc

Monitoring the probation review process ensuring Managers carry out reviews on time and issuing probation outcome letters including extensions and terminations, taking advice from the Head of HR when required

Payroll

Ensuring that all pay related instructions and changes are prepared, recorded and the Payroll Manager is informed in time for the monthly payroll run for Head Office and Branch staff, i.e. new starters, leavers, contract amendments and any other benefits

Contract Amendments

Arranging for the issue of Contracts of Employment and issue of amendments to contracts ensuring all information is updated on the HR system and records kept in the employee’s personnel files

Leaver Administration

Processing employee resignations including sending out acknowledgement letters and updating the HR system

Reviewing exit interviews and questionnaires and passing on any relevant information to the Head of HR

Record Keeping

Maintaining up to date employment records on all Prestige Nursing Branch and Head Office staff

Making up new starter files and maintaining employee personnel files

Archiving employee files and other records when required

Keeping car and driving records up to date including company car and business use information

Administration

Recording information from the Annual Appraisal Scheme

Carrying out general administration duties for the HR department, i.e. responding to emails, answering the telephone, devising and sending out standard letters.

Staff Benefits

Issuing eye care vouchers and keeping up to date records.

Administering Benefits and Rewards Scheme

Administering the Private Medical Insurance scheme

Advice and Guidance

Provide day to day advice to Managers and Employees, escalating more complex issues to the Head of HR.

Assist in formal meetings such as disciplinaries or grievances as requested.

General responsibilities:
Providing cover for reception at lunch times/other breaks and annual leave or other absences.

General administration duties.

Be a champion for internal customer service

Do any other reasonable things your manager needs you to do

KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE

Essential

Good interpersonal, communications and presentation skills

Well organised, responsive and able to work under pressure

Computer literate in Microsoft – Word, Excel and PowerPoint.

Ability to prioritise a busy workload.

Ability to work on own initiative.

A keen interest in HR.

Desirable

HR Experience

CIPD qualification or working towards one

What we offer in return:
A competitive salary

28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service (this will be pro rata’d)

An additional day off for your Birthday

Cycle to Work scheme for our Head Office, Regional and Branch staff

Long Service Awards

Work Place Pension

Employee assistance programme (EAP) – confidential phone line and online support and resources available to you and your loved ones 24/7

Supportive working environment with ongoing learning and development opportunities.

A friendly, agile and flexible working culture.

• Prestige Nursing & Care reserve the right to close this role early*

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