Finsana Hiring for Director of Global Technology at Montréal, QC Full Time

Job Title: Director of Global Technology
Department: Technology
Reports To: CEO

FINSANA is a global fintech company that specializes in catering to underserved and underbanked consumers. Our organization has a passion for helping people financially through our technology solutions which has allowed us to serve millions of consumers globally.

Headquartered in Montreal, Canada with offices in the United States and Latin America, we encourage personal and professional growth in equal measures. To create the best possible experience for our employees, we continuously invest in our teams and provide opportunities for growth.

Job Summary
The primary focus of the role is to oversee the assessment, deployment and support of company-wide technology applications and infrastructure and associated corporate standards and information security. The ideal candidate for this position will demonstrate his or her ability to plan for future organizational needs and technology innovation incorporating best practices as well as new and emerging tools.

Major Responsibilities:

• Oversee information systems operations, integrations and support including Microsoft Office productivity tools, web development and infrastructure, network infrastructure and security compliance
• Developing objectives and strategies for the implementation of innovative solutions while optimizing existing systems, applications, and information
• Direct the effective delivery of network or cloud systems, web, or other development projects
• Develop and ensure compliance with corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation, and operation of technology systems

• Collaborate with Country Managers and Executive Team to determine appropriate technology plans that drive better metrics and results
• Developing and implementing disaster and emergency recovery plans
• Recruit, motivate and develop a superior team as required to fulfill organizational needs
• Oversee business intelligence, infrastructure, networking, database administration, product management and cloud systems support
• Manage third party provided technical support and offshore development partners

• Ensure security awareness, best practice IT systems security and compliance measures

Strategic Alignment

• Align business goals and needs through deployment of existing applications functionality or assisting with the development of new functionality
• Develop business application and information technology roadmap strategy, planning and communication

• Reviews, analyzes, and assists with defining business applications and modification requirements to systems
• Assists in the evaluation of third party and vendor provided software
• Define key business challenges and needs in the digital space and provide the solutions

Project Management and Product Management

• Lead development/implementation teams for digital platform projects from concept through completion (creating scope, requirements, user scenarios, testing, implementation, and user acceptance)
• Work with stakeholders to understand project scope, timeline, priority, and recommend solutions to meet organizational goals
• Lead project management of all digital development projects, establishing proper technical and functionality specifications documentation and acting as liaison between outsourced development team and stakeholders
• Manage scope of changes and ensure projects and related tasks and resources meet required deadlines, scope, budget, quality, and other measures of success commitments for projects, maintenance, and enhancements and services availability
• Managing priorities and budgets, specifically as they pertain to offshore development

Software Development

• Leads outsourced providers responsible for complex applications rollouts across several countries and in other languages.
• Manages the QA and release management of new projects and changes to applications through thorough testing, debugging and user acceptance before planning and executing deployment into Production
• Ensure team develops documentation/release notes for users to install, operate and support all software and tools

Support

• Manages the overall enhancement and support activities for all systems
• Analyze problems and escalate issues in a timely manner for quick resolution
• Create new and extend existing technical and operational documentation

• Partner with local and outsourced IT teams

• Maintain strong vendor relationships to keep apprised of new products, versions, and releases
• Vendor and consultant management through detailed communication and holding them to strict deliverables that are on budget and of acceptable quality and standard

Job Requirements:

• Minimum 10-12 years of progressive technology experience with elements in a cloud environment
• 5 years experience managing a team. Preference to candidates with Fintech background
• Bachelor’s Degree or higher in computer science or business administration or a degree with a concentration in information technology from a recognized institution

• Strong technical background with hands-on experience leading the development and integration of information systems including Loan Management Systems

• ITIL or equivalent certifications
• Demonstrated experience managing technology projects

• Spanish is an asset.

Job Type: Full-time