Farrer & Co is synonymous with the highest quality legal advice and service.
We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international service.
Our clients present us with complex and varied challenges. Whether that’s a complicated family trust issue, a multinational corporate transaction, or an emerging threat to their reputation, they need clear thinkers who can advise on the best solutions, fast thinkers when speed is of the essence and agile thinkers who can produce a fresh approach to get the job done. That’s why they choose us.
Our clients value our in-depth knowledge, technical excellence and diversity of disciplines. But what really binds our long-standing relationships with them is our approach: pragmatic, plain speaking and always steadfast in our values, which we hold dear. Values which mean we gain our clients’ trust, always strive to do the right thing, and aim for the best results for them.
Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values.
The Team
As a progressive technology team, Farrers IT have delivered a number of industry firsts. We lead on cloud based systems and mobility, delivering projects and managing systems which allow our staff to work regardless of their location. Technology is key to our business, so proactive and forward thinking IT staff are essential elements in our success.
Scope
The Service Desk Analyst will provide an outstanding level of technical support to all internal staff. To ensure proper computer operation so that our internal customers can work efficiently and effectively. This includes receiving, prioritising, documenting, and actively resolving internal customer support incidents and requests. Resolution may be dealt with remotely or require that the analyst give in-person, hands-on help at the desktop level.
Responsibilities
Skills and Experience
Technical Skills & Experience:
Role Specific Competencies:
Special aspects
Comments
Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.
Job Type: Full-time
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