ContactPoint 360 Hiring for Inbound and Outbound Customer Service Representative – WORK FROM HOME at Toronto, ON Full Time

ContactPoint 360 is certified as a Great Place to Work award winner for the past 2 consecutive years and for a good reason! We are a diverse global company, who focuses on the growth and development of our employees first, while creating a positive and fun work culture focused on delivering excellence.

Please check out our video on YouTube. This video is designed to give you an idea of the type of culture we have created here at ContactPoint 360:

Who are we looking for?

Individuals that thrive in a fast-paced customer service environment

Highly customer focused individual

Post secondary school education or equivalent

Above the age of 18

Fluent in speaking and writing in English and has excellent active listening skills

Tech savvy and is comfortable maneuvering between multiple applications

Decision-making skills and ability to troubleshoot issues with customers

Ability to pass a background check with a valid Government ID

Has a high level of grit to overcome challenges and obstacles with the team

Is a strong team-player, bringing in a high level of enthusiasm and energy

Data entry, good knowledge of MS Outlook and MS Excel

Available to work 8.5 hours between 8AM – 8PM EST with no weekends guaranteed off, but guaranteed 2 consecutive days off every week

** This campaign requires you to provide your own web camera, wired headset and a hardwired internet at home. The equipment will be provided by the company where you are to pick up from our office located at 6285 Northam Dr Suite 400A, Mississauga, ON L4V 1X5 the week before you start.

How We Value Our Team Members:
A paid learning and development training program

Medical and Dental Insurance

Paid Vacation Time

Referral Bonuses

Join the CP360 family today!

Follow us on:
Linkedin: ContactPoint 360

Facebook: ContactPoint 360

Instagram: ContactPoint 360

Twitter: ContactPoint 360