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Software

Limpid Link Services Ltd. Hiring for technical help desk agent at Edmonton, AB Full Time

Work Setting

Help desk

Consulting firm

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Supervise other technical support workers in this group

Provide business systems, network and Internet support to users in response to identified difficulties

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision

1 to 2 people

Screening questions

Do you have previous experience in this field of employment?

Job Overview

  • ID: 260924
  • Date Posted:
  • Location: ,
  • Job Title: Limpid Link Services Ltd. Hiring for technical help desk agent at Edmonton, AB
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