SA 2 Solutions Hiring for Customer Service Associate at Airdrie, AB Full Time

The Customer Service role handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. A successful rep uses knowledge of products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business. We are looking to hire immediately and we hope to see all 1st year employees receive a promotion between 6 months and 1 year of tenure.

The Perks:

• Weekly Advances and Bonuses

• Hybrid office with remote flexibility

• 65k plus first year average income

• Residual Income

• Exceptional commission rates

• Trip Incentives and other benefits

• Full Training

Requirements:

• An upbeat, positive attitude
• Willingness to go that extra mile for your team and our customers
• Math/Accounting skills are a plus!
• Must have experience with Microsoft/Excel
• Prior customer service/sales experience is a plus

Essential Functions:

• Book zoom meetings and educate/troubleshoot questions with clientele
• Work cooperatively between customers, service providers and other departments
• Communicate with customers and vendors in a clear, effective, and professional manner
• Receive customer inquiries, issues, or challenges and follow-through to resolution
• Basic filing and data entry

Desired attributes include organizational and time management skills, strong decision making and problem solving, team player and attention to detail. If you feel that you match what we are looking for and would like to see if you are a fit here, apply now! I will set you up with an interview at the soonest available date. We will email you back promptly, so please check your emails for our correspondence. We are an Equal Opportunity Employer giving fair opportunity to all who apply without regard to any status protected under federal, state, or local law.

Job Types: Full-time, Permanent

Salary: $45,000.00-$58,000.00 per year

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Dental care
• Extended health care
• RRSP match
• Vision care

Schedule:

• 12 hour shift
• 8 hour shift

Ability to commute/relocate:

• Airdrie, AB: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)