SpotHopper Hiring for Onboarding Specialist Job at Milwaukee, WI Full Time

Who we are:

We dream big. We love food. We’re building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars.

Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with over 3000 restaurants and are one of the fastest growing tech companies in the country.

SpotHopper’s all-in-one marketing and operation technology helps independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains.

Who we’re looking for:

Our account management team is the backbone of the company, ensuring that all of our thousands of customers are happy, see value in the service and most importantly see a ton more revenue! We’re looking for new team members who are friendly, high empathy and high energy. And if you’re a foodie that’s plus, since all of our customers are bars and restaurants! The perfect job for recent college grads to get into tech and begin their career.

What you’ll do:

– Handle all aspects of the onboarding process for 10-15 new customers each month

– Conduct demos of the platform and answer questions

– Handle inbound emails/tickets from your customers

– Schedule photoshoots

– Work with the customer and the design team on their new websites

What we offer:

– Full time

– $40,000 – 50,000 total compensation (base + commission)

– Ability to earn bonuses for achieving certain metrics

– Great benefits (healthcare, vision + dental, PTO, 401K)

– $300 per month to spend at any locally owned restaurants of your choice!

– Up to $175/ month to cover travel expenses

Job Type: Full-time

Pay: $40,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Milwaukee, WI 53202: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide a link to your LinkedIn profile, thank you!

Education:

• Bachelor’s (Preferred)

Experience:

• Onboarding: 1 year (Preferred)

Work Location: One location