The Brick Hiring for Commercial Customer Service Associate at Coquitlam, BC Full Time

Do you love to solve problems and create solutions?

WELCOME HOME!

The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division!

Responsibilities:
Coordinate service calls for furniture and appliances

Respond to customer inquiries and offer solutions

Process sales order confirmations for builders and large contracts

Co-ordinate product reservations and deliveries for large contracts

Organizing builder/special project deliveries

Consistently follow up with customers on the progress of customer service related issues

Other duties as assigned periodically

Qualifications:
High school diploma or equivalent

Minimum 2 years customer service or sales experience

Excellent telephone manner

Excellent verbal and written communication skills

Strong working knowledge of MS Office programs

Creative problem solving skills

A positive and enthusiastic attitude

Why The Brick?:
Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family

Competitive pay

Paid training

Career progression program

Access to free personal development training

Employee discounts & Personal “Paid” days off

Recognition, incentives, prizes and giveaways!

Be a part of Canada’s largest home furnishings retailer!

We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.