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Customer Services & Support
MountainView Accommodation Hiring for HOTEL FRONT DESK CLERK at Whistler, BC Full Time
JOB REQUIREMENTS
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
1 year to less than 2 years
Other Languages
Spanish; Castilian
Business Equipment and Computer Applications
Word processing software
Spreadsheet
Opera
Internet
Central reservation system (CRS)
Work Setting
Hospitality industry
Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests’ departures, calculate charges and receive payments
Perform light housekeeping and cleaning duties
Investigate and resolve complaints and claims
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Provide general information about points of interest in the area
Follow emergency and safety procedures
Provide customer service
Assist clients/guests with special needs
Transportation/Travel Information
Valid driver’s licence
Travel expenses not paid by employer
Public transportation is available
Work Conditions and Physical Capabilities
Work under pressure
Attention to detail
Work Location Information
Staff accommodation available
Willing to relocate
Relocation costs not covered by employer
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Judgement
Reliability
Organized
Health benefits
Health care plan
Dental plan
Financial benefits
Bonus
Other benefits
Team building opportunities
Screening questions
Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Do you have previous experience in this field of employment?
Are you available for the advertised start date?
Student status
Full time enrollment
HOW TO APPLY
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
1 year to less than 2 years
Other Languages
Spanish; Castilian
Business Equipment and Computer Applications
Word processing software
Spreadsheet
Opera
Internet
Central reservation system (CRS)
Work Setting
Hospitality industry
Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests’ departures, calculate charges and receive payments
Perform light housekeeping and cleaning duties
Investigate and resolve complaints and claims
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Provide general information about points of interest in the area
Follow emergency and safety procedures
Provide customer service
Assist clients/guests with special needs
Transportation/Travel Information
Valid driver’s licence
Travel expenses not paid by employer
Public transportation is available
Work Conditions and Physical Capabilities
Work under pressure
Attention to detail
Work Location Information
Staff accommodation available
Willing to relocate
Relocation costs not covered by employer
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Judgement
Reliability
Organized
Health benefits
Health care plan
Dental plan
Financial benefits
Bonus
Other benefits
Team building opportunities
Screening questions
Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Do you have previous experience in this field of employment?
Are you available for the advertised start date?
Student status
Full time enrollment
HOW TO APPLY
By email:
[email protected]