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Customer Services & Support
Physician HealthCare Network Hiring for Customer Service Representative-Part Time at Laval, QC Full Time
We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual’s potential and investing in their future success!
Expectations:
Consistently provide genuine, friendly, personable and professional service.
Handle multiple responsibilities and balance customer priorities.
Efficiently schedule customer’s deliveries to meet their needs.
Go above and beyond advocating for every customer concern and request.
Support sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.
Proactively resolve escalated customer issues.
Ability to multi-task within a fast-paced service environment.
Effective communication, interpersonal and organizational skills in person and on the phone.
Demonstrate excellent listening skills and the ability to work independently and with a team.
Perform additional functions that may be assigned at the discretion of management.
Qualifications:
High School Diploma or equivalent.
Proficient computer skills and able to learn proprietary P.O.S. program.
Flexibility to work a retail schedule that includes days, nights, weekends, holidays and events.