Murdoch Childrens Research Institute Hiring for GenV Virtual Recruiter Job at Melbourne Full Time

Contract until end of December 2023

Be the voice of GenV in the hospital community!

Both part time and full-time hours available!

Attractive Salary $71,488 – 78,848 per annum (pro rata if Part Time) + Super

Salary Packaging Benefits

Who We Are

Murdoch Children’s Research Institute (MCRI)

At MCRI we share a powerful vision; to re-imagine the future of child health. We are the home to many life-changing scientific discoveries. We believe that no question is too impossible to try and answer. We are renowned for our cutting edge focus on early interventions, improved diagnosis, prevention and development of potential cures. Our success is founded on a philosophy of collaboration through a multi-disciplinary approach to solving the toughest questions in child health. MCRI is committed to creating a culture of inclusivity, equity and respect that celebrates and values the diverse backgrounds and experiences of our people. We strive to foster a positive working environment that is underpinned by equal opportunity for all and consideration for the diverse voices of staff, students and the communities we serve. MCRI is a proud member of the Australian Network on Disability and is a committed subscriber to Science Australia Gender Equity and its principles.

About the program: Generation Victoria (GenV)

GenV is a world-first initiative that transforms the whole of the State of Victoria into a single dynamic health and solutions platform, breaking down barriers in research to solve pressing questions and translating that into tangible actions that can improve the health, development and well- being of children and younger adults (their parents). One of the world’s largest birth and adult cohorts, GenV will be open to all 150,000 babies born in Victoria over two full years and their parents. Its design comprises consent; use of existing data and biosamples; augmented with GenV-specific measurement and biosamples; and a design to maximise its multi-use potential e.g. to support trials, registries, place and community, discovery and health services research at the population level. GenV’s activities and infrastructure are delivered by teams with diverse skillsets and backgrounds that come together in this single program. Learn more: www.genv.org.au

The Opportunity:
Our Recruiters are GenV’s ‘front line’. They are the people who make it possible for parents and children to join GenV. GenV approaches many parents face-to-face while still in the birthing hospital, but this isn’t possible for all families. This may be because they went home early, had a home birth, or were missed during the birthing stay for other reasons. The role of the GenV Recruiter (Virtual) therefore focuses on recruiting these families via phone or on-line. They contact parents/guardians of newborn babies in the weeks or months after birth, inviting them to participate in GenV.

Successful recruitment requires effective communication skills and knowledge of the study design and outcomes; the training needed to understand GenV and the processes involved will be provided as part of the role. Our ideal candidates will be highly motivated, trustworthy and have excellent interpersonal skills (especially by phone) and an approachable, enthusiastic manner. You will be sensitive to complex and stressful situations and comfortable working with families of babies. You are also efficient, tenacious and able to manage recruitment software.

As part of the recruitment team, GenV Recruiters (Virtual) will report to the Virtual Recruitment Coordinator and work as part of the Cohort HQ team. This includes work afterhours, on weekends and occasional public holidays. There are no pre-requisite qualifications for this role. Training and competency assessment is provided on the job.

Your Responsibilities will include:
Acting as an ambassador and role model for GenV at all times, including through phone and email communications

Conducting recruitment contact (over the phone/videoconference) with families in accordance with GenV procedures (including use of detailed scripts and decision-making flowcharts), including afterhours and weekend calls.

Identifying and prioritise families requiring GenV phone calls

Completing recruitment data collection ensuring complete and high-quality data

About You:
Excellent interpersonal skills and professional demeanour

Experience in phone and online based recruitment of participants.

Comfortable in engaging with people from diverse backgrounds

Excellent verbal and written communication skills

Demonstrated ability to build and maintain working relationships with key internal and external stakeholders

Apply now! Please apply online via our MCRI Careers Portal.

Applicants should submit:
A cover letter addressing background and experience

Resume

Responses to key selection criteria as seen via the position description

Any specific questions related to this position should be directed to Alisha Gulenc at [email protected].

All applicants, please be aware that in line with the Victorian Chief Health Officer’s Directions, all MCRI and VCGS workers must be fully vaccinated, unless a medical exception applies. Applicants will be required to provide their Australian Government COVID-19 Digital Immunisation Certificate/s or evidence of medical exception or evidence of vaccination booking as part of our pre-employment requirements.

We welcome all genders, ages, ethnicities, cultural backgrounds, abilities, religions and sexual orientations in our workplace and encourage talented people of any identity to apply to our vacancies. We will provide reasonable adjustments in our recruitment process and in the workplace, please contact the People Leader listed above if this is needed.

Please note, we reserve the right to close the vacancy prior to the closing date once a sufficient number of applications have been received.

Closing Date: 15 July 2022