Giftbit Hiring for Business Operations Coordinator at Vancouver, BC Full Time

Giftbit makes it easy to manage digital rewards and incentive programs. We offer a web application and API that allows businesses to customize, automate, and track rewards. Learn more at www.giftbit.com.

Giftbit’s powerful platform and compelling customer experience are made by our dynamic team. To guide our actions, the Giftbit team has defined eight cultural principles that help us in our daily work and decision making. What we do is who we are. Learn more about these principles here.

THE ROLE

As the Business Operations Coordinator, you will be responsible for the ongoing management of our administrative operations. You will optimize the team’s operational day-to-day activities to ensure a smooth operation for the team and our virtual office. Additionally, you will work on the continuous expansion of our brand catalogue. This role reports to the People and Operations Manager, and works closely with other stakeholders on the business team (support, operations).

WHAT YOU’LL DO

Administrative operations; includes corporate banking, accounts payable, inventory management and working with brand suppliers.

People operations and culture; includes duties such as expense reporting, support with on- and off-boarding, and keeping the virtual office running smoothly.

Planning and executing team events.

Supporting customers with account funding and invoicing.

WHAT YOU CAN BRING

A proven track record of taking responsibility and proactively getting things done.

A strong team player with a customer service approach to supporting the organization.

The ability to manipulate small pieces of data with accuracy and focus.

Enthusiasm and motivation. You are self-driven.

Clear, concise writing.

EXTRAS WE’D VALUE TOO

A solid understanding of the internet and software as a service (SaaS).

Proficiency in using business software tools (Intercom, OpenPhone, Notion, Google Workspace, Slack, spreadsheets, etc.)

A history of speaking with customers via phone or email.

OPPORTUNITIES AT GIFTBIT

One of our 8 Cultural Principles is adopting a growth mindset. We invest in the professional development of our team. You will have opportunities to grow your skill and perspective with education, conferences, and relevant training.

Work at Giftbit is meant to support success and prosperity in the fullness of your life. We promote holistic self-care and health. We offer flexible workspace options (remote or not). We celebrate the diversity of people’s strengths in an inclusive team environment that embraces learning and improvement.

Financial compensation at Giftbit rewards growth, performance, and teamwork. We pay people based on experience and proficiency to clear industry benchmarks and market standards. The salary range for this role is dependent on candidate experience.

YOUR APPLICATION

We welcome candidates living in Canada to apply. Giftbit is a diverse team of people who mainly work in the Pacific time zone. We require resumes and cover letters to be submitted by each candidate. All candidates will be considered in a fair and inclusive process. Only candidates selected for interviews will be contacted.