Safeline Group of Companies Hiring for Construction Customer Care PDI Tech at Toronto, ON Full Time

Reco Services, a company within Safeline Group of Companies, which provides third party customer care services for the residential construction industry, is looking for a Customer Care PDI Tech to join the Reco Care team. The right candidate will have experience and have the ability to perform a variety of customer care duties such as Pre-PDI and PDI inspections, coordinate trade deficiency completions, assist with Closing/Occupancy day procedures, 30 Day, Year End Warranty submissions, etc.

Key Responsibilities of Position:

• Coordinate and conduct Occupancy Day Procedures
• Efficiently complete all necessary documentation and reports
• Work closely with construction, trades and all other personnel and assist teams where/when needed to ensure deficiencies are completed and signed off in a timely manner
• Assisting Purchasers with all Tarion Warranty related inquires and concerns
• Customer service focused with the ability to resolve problems effectively
• Exceptional interpersonal skills with a high level of professionalism
• Strong communication and organizational skills with excellent time management
• Ability to work both independently with minimal supervision and in a team setting
• Excellent verbal and written communication skills
• Proficiency in Microsoft Word, Excel, Outlook and other applications
• Experience working within the residential construction industry with knowledge of the Tarion Warranty and Construction Guidelines and Ontario Building Code

Job Types: Full-time, Permanent

Additional pay:

• Bonus pay
• Overtime pay

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)