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Customer Services & Support

Allegra Printing Hiring for Customer Service Representative (CSR) at Burnaby, BC Full Time

  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
  • Learn to identify customer needs or desires in order to recommend the appropriate product or service.
  • Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
  • Keep a record of incoming inquiries to be able to reference at a later date.
  • Be able to process orders, forms, applications, or requests.
  • Work with colleagues when necessary to resolve customer complaints.
  • Provide feedback to other departments to help improve sales, marketing, and business processes.
  • Learn about the products inside and out to be able to answer any questions from customers.

Job Type: Full-time

Salary: $13.00-$23.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (preferred)

Expected start date: 2022-06-01

Job Overview

  • ID: 236711
  • Date Posted:
  • Location: ,
  • Job Title: Allegra Printing Hiring for Customer Service Representative (CSR) at Burnaby, BC