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We are looking for a BPO Telecaller to join our team in Meerut, India. This role is perfect for individuals with up to 3 years of experience or freshers who are passionate about communication and customer interactions.
5 days in a week working
Key Responsibilities:
– **Making Calls**: You will contact potential customers to promote products and services, gathering their needs and presenting our solutions effectively.
– **Customer Support**: Provide assistance to customers by addressing their questions, concerns, and feedback, ensuring a positive experience during each interaction.
– **Data Entry**: Accurately record customer information and call details in our database, helping to maintain organized and up-to-date records for future reference.
– **Follow-ups**: Engage in follow-up calls with potential clients to ensure their needs are met and encourage them to consider our offerings.
– **Team Collaboration**: Work closely with your team to share insights and strategies that can improve our sales processes and customer satisfaction.
Required Skills and Expectations:
Candidates must possess excellent verbal communication skills in English and Hindi. A friendly demeanor and the ability to engage customers will be crucial. We expect you to work well in a team, be self-motivated, and handle challenges with a positive attitude. Basic computer knowledge, including familiarity with data entry and using software tools, will be beneficial. A minimum educational qualification of 12th grade is required.
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Experience
0 – 3 Years
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No. of Openings
20
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Education
12th Pass
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Role
BPO Telecaller
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Industry Type
Call Centre / BPO / ITES / LPO
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Gender
Male
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office