Log In
Sign Up
About The Position
We’re seeking a Retail Yard Customer Service Representative to be the welcoming face of our yard—helping customers, keeping operations running smoothly, and making sure every order is handled safely and efficiently. This role blends customer service, order fulfillment, and yard operations, all while supporting a positive customer experience.
Requirements
- Valid driver’s license; ability to pass a fit-for-duty physical.
- Strong customer service and communication skills.
- Ability to follow instructions, read orders, and do basic math.
- Knowledge of safe lifting and material handling practices.
- Commitment to safety, teamwork, and company values.
- Stand up to 8 hours per shift.
- Frequently lift/carry/push/pull up to 75 lbs; occasional lifts up to 100 lbs.
- Ability to bend, twist, squat, reach overhead, kneel, and maintain balance.
- Good manual dexterity and vision.
Nice To Haves
- Experience operating forklifts and other equipment for loading/unloading.
- Experience driving and delivering in non-CDL vehicles (pickup trucks, retail trucks).
Responsibilities
- Greet and assist customers with orders, returns, and product questions.
- Pull, load, and inspect materials accurately and efficiently.
- Safely operate forklifts and other equipment for loading/unloading.
- Drive and deliver in non-CDL vehicles (pickup trucks, retail trucks) as needed.
- Support drivers with loading/unloading deliveries and processing returns.
- Maintain product knowledge, including pricing and new inventory.
- Keep the yard safe, clean, and well-organized.
- Complete reports (order checks, receipts, inspections).
- Promote teamwork and assist in other areas when needed.
- Participate in company-sponsored training programs.
Benefits
- Competitive pay
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with match
- Disability insurance
- Employee discounts