VINCOVI Technology Solutions Inc Hiring for IT Technician at Three Hills, AB Full Time

Intermediate IT Specialist
VINCOVI is an IT service company that provides responsive, quality IT solutions in Western Canada. Our unique model provides our clients with reliable customer service and fast response times for technology issues. Some of the areas we specialize in include infrastructure design, cloud integration, desktop support, and IT project delivery.

We have an opportunity for an:

Intermediate IT Specialist

Three Hills, Alberta

About the Role

As a leading technology company, we work with clients to understand their business challenges and provide flexible cost-effective solutions. We pride ourselves in delivering services that enhance business outcomes and increase productivity. From technical to strategic, we work with clients to fill the gaps and make their technology effective.

Are you passionate about technology and client service? If so, then this might be the role for you!

The Intermediate IT Specialist position is responsible for the following:

Responsibilities:

· Responsible for technical support at clients’ sites including resolving desktop, server, printer, software, and network issues.

· Maintain records of all work completed through ticketing system.

· Responsible for integrating and supporting various Windows-based and client/server-based networks, as well as virtual servers running on Microsoft Hyper-V.

· Test and install Windows Server patches and software updates.

· Maintain and monitor backup software and logs.

· Assist with various IT projects and upgrades.

· Respond quickly and efficiently to customers’ concerns.

· Provide technical support on-site or via phone and email.

· Travel in and around Three Hills and area.

Qualifications:

We are looking for a team player who thrives in a fast-paced, team environment and who takes pride in delivering timely and accurate results.

Our successful candidate will also have:

· 5 years’ experience in server/client networks.

· Thorough knowledge of Microsoft Server products and networking.

· Excellent troubleshooting skills.

· Experience operating in a professional client-facing role.

· Excellent attention to detail.

· Proficient communication and customer service skills.

· Adept at multi-tasking and time management.

· ConnectWise Manage/Automate knowledge is an asset

· Relevant degree or diploma in Information Technology

· Must have a reliable vehicle and Class 5 license

Work Remotely

• Flexible

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Three Hills, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Technical Support Occupations: 5 years (preferred)

Expected start date: 2022-06-01