Overall Role Purpose:
To provide proactive, professional, and business-focused HR generalist support to the business to ensure maximum operational performance from the business consistent with organizational policies and practices. This role has the potential for development and progression as the business grows.
Key Responsibilities:
Serving as the first point of call for all Human Resources queries.
You will support the development and implementation of processes, policies, and procedures.
Manage staff absence, return to work, maternity, and ongoing sickness and absence management.
Manage and carry out complex disciplinary, grievances, and appeals processes.
Offer support and training to the wider team around HR practice.
Conduct exit interviews and identify key themes.
Consult and advise on issues as they arise.
Generating management information and audits relating to employee relations processes.
Dealing with TUPE and the relevant terms and conditions of the working environment should these arise.
Reviewing the organization’s website for any employee relations issues, amending these, and making sure all information is correct and up to date.
Post to People HR (HR System) any relevant information and help to promote the company values and culture.
Ensure knowledge of employment law is current and remain up to date on any legislative changes.
Key skills and knowledge:
A minimum of 3 years’ experience within a Senior HR Administrator role / Human Resource Advisor level role.
Ideally, CIPD qualified to level 5 or Level 3 with a view to working towards level 5.
Well-rounded knowledge of Employment Law and GDPR.
Experience in carrying out all aspects of the above responsibilities.
The ability to monitor and analyse work and trends.
Competent with the use of various IT such as the production of reports on Excel, Word, PowerPoint, and ability to use Microsoft Outlook and bespoke company IT software.
Results-focused.
A professional appearance and professional behaviour within the workplace.
Excellent communication skills, the ability to communicate with colleagues at various levels.
The ability to deal with conflict and to build positive working relationships with managers and staff.
Ideally experienced within an SME.
Project implementation experience is essential.
Please note: This job description is not exhaustive, and staff will be required to undertake duties other than those listed
About Complete Care Agency Ltd.:
Complete Care Agency Ltd was founded in 2007 as an independent provider of health and social care support in the community.Our company is built on strong values like compassion and integrity which are at the heart of everything we do. Complete Care Agency are raising the standards in training and care delivery whilst looking to empower the people who use our service. We want all of our clients to be able make informed choices about the care and support they receive.
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