Airdrie Air Ltd. Hiring for Customer Service Representative / Receptionist / service dispatching at Airdrie, AB Full Time

We are looking for another Customer Service Representative / Receptionist to work with our current one ……..

Are you the right fit for the fast pace of Heating and Air conditioning company front office?

This will start at PART TIME – 4 hours a day and possibly go into 8 hours a day to full time.

Job descriptions: service dispatching/ Follow ups / reception / computer data base management.…

An experienced multi tasker. (Previous Heating company CSR experience would be an asset)

We are looking for some one with great office experiences, very good at customer service, phones and follow ups etc.

Someone that is thorough and double checks their work, that can answer phones, take proper messages, book calls for technicians through our computer system and can multi task.

Someone who will do what it takes (work late or delegates with follow ups) to get the work done.

Office and experience are a must. This will be a possible career for an experienced person. Please do not apply if you do not have the experience. We are not here to train for basic tasks listed.

Here would be an example of shared duties throughout the office admin.

· Answering phones and giving the customers the best phone experience

· Booking residential and commercial service calls through our computer system

· Following up with customers on the experience / getting reviews

· Over seeing the techs work schedule

· Maintaining client’s info, pictures, equipment online and files.

· Custom service representative duties

Assisting other office staff with odd jobs that need to be done

Job Type: Part-time

Salary: $17.00-$20.00 per hour

Benefits:

• On-site parking

Schedule:

• Monday to Friday

COVID-19 considerations:
We practice all safe Covid 19 procedure in effect in the office

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 3 years (preferred)
• receptionist: 3 years (preferred)