Ankorstore Hiring for Finance Operations Associate Job at London, England Full Time

About us

Ankorstore is changing the way independent brands and retailers work together.

Independent businesses, not corporations, support local economies. They employ communities of creative people. They value curation and craftsmanship over mass-market deals. They do what they can to make it all work – and they do a great job.

With decades of experience in retail and building marketplaces, the Ankorstore founding team knew it was time to create a global wholesale solution to swing the balance in favor of independents. They founded Ankorstore in 2019 with the goal of creating an ecosystem that enables independent shops and brands to thrive.

Just two short years later, we’ve grown to a team of over 500 employees operating across seven offices worldwide, and we’ll grow even more in 2022. After fundraising in January 2022, taking our total funding to €365 million, Ankorstore is thrilled to have achieved unicorn status in such a short time.

We’re scaling fast and looking to grow our team with world-class candidates to support our vision of reinventing independent retail!

About your role

As a Finance Operations Associate, you will be part of a small, international and friendly Finops team.

Our team is located all over Europe across the below locations:

• Paris
• London
• Barcelona
• Berlin

You will help both Finance and Operations teams to provide our brands & retailers with a great experience.

Your job will be to monitor the financial life of orders placed on the ANKORSTORE website by following the below steps:

Step 1: guarantee the quality of retailers who order from the brands

• control of the real existence of retailers
• control of the authenticity of the documents provided
• anti-fraud control
• help identify fraudulent activities through our marketplace

Step 2: answer financial questions from retailers

• terms of payment
• credit limit
• link with our financial partners
• management of good retailers

Step 3: ensure the collection of unpaid claims

• collection by email
• telephone collection
• setting up a payment plan
• search publicly-available databases to track down defaulters

You will propose ideas to improve our processes. As such, you have an interest in automation and process simplification.

You will report directly to a Senior Financial Operations Associate at ANKORSTORE and you will be in contact with other teams: accounting team, customer service, brand management, shipping team and with our external financial partners.

The experience we require:

• You have a first experience within financial / accounting services
• You have had experience managing difficult client situations
• You’re comfortable with numbers and desktop tools like excel, Gsheets
• You have strong written and verbal communication

The 4 most important qualities to succeed in this role:

• Very rigorous and detailed oriented
• Strong autonomy & self-judgment
• Customer care
• Good interpersonal skills and team player

Benefits:

• Working with a very ambitious & mission driven team backed by powerful VCs (Tiger Global, Bain Capital)
• Strong values, a real purpose-driven company, in an international environment
• A highly dynamic environment in a fast scaling company at a stage where you will able to shape things autonomously and participate to the future of the organisation
• A real playground for development with exciting career opportunities, locally or internationally, with strong mentors

Logistics:

• Location – Our UK office is based in Central London
• This role can be fully remote
• Salary – £30-£33k / annum
• Start date – ASAP