Business Operations & Strategy Lead Full Time

This is a high-impact, cross-functional role sitting at the intersection of strategy, operations, and execution within a fast-growing, AI-driven organization.

You will act as a key operator across the revenue and customer lifecycle, ensuring smooth execution from pricing through contracting and customer handoff.

The role blends strategic thinking with hands-on ownership, requiring someone who can both design and run critical business systems.

You will work closely with Sales, Legal, Finance, and Customer Success to streamline workflows and eliminate operational bottlenecks.

A core focus of the role is building AI-enabled workflows that improve speed, scalability, and decision-making across the organization.

You will also lead high-impact cross-functional initiatives that shape pricing, monetization, and go-to-market operations.

This is a highly autonomous role ideal for someone who thrives in ambiguity and wants direct ownership of business outcomes.

Accountabilities

• Own and coordinate complex enterprise deals across the full lifecycle, from pricing and contracting through customer handoff and onboarding.
• Partner with Sales, Legal, Finance, and Customer Success to improve operational efficiency, streamline workflows, and ensure execution quality.
• Design, refine, and govern key commercial processes including pricing frameworks, approvals, contract execution, and exception management.
• Identify and resolve operational bottlenecks across go-to-market and revenue operations to improve scalability and cycle time.
• Build and implement AI-driven workflows and automation systems to reduce manual effort and enhance operational decision-making.
• Develop agentic and automated solutions for pricing analysis, workflow routing, contract generation, and operational monitoring.
• Lead cross-functional initiatives spanning pricing strategy, customer lifecycle optimization, onboarding, and operational readiness.
• Define KPIs, improve reporting frameworks, and support data-driven decision-making across business operations.
• Drive continuous process improvement by transforming static workflows into scalable, adaptive systems.
• Support special projects at the intersection of strategy, operations, and execution as business needs evolve.

Requirements

• Strong background in business operations, strategy, consulting, RevOps, finance, or similar cross-functional roles.
• Proven ability to solve ambiguous, complex business problems with structured thinking and practical execution.
• Experience working in high-growth environments, ideally scaling businesses in the ~$40M-$100M ARR range.
• Strong cross-functional collaboration and stakeholder management skills across technical and business teams.
• Hands-on experience improving or building business processes such as pricing, contracting, or go-to-market operations.
• Familiarity with enterprise workflows such as CRM systems, quote-to-cash processes, or commercial operations (preferred).
• Strong analytical mindset with the ability to translate data into actionable business decisions.
• Exposure to AI tools, automation, or systems design thinking is a strong plus.
• High ownership mindset with the ability to both design and execute solutions independently.
• Bonus: experience with insurance, enterprise SaaS, or AI-enabled business transformation.

Benefits

• Competitive compensation aligned with experience and impact.
• Flexible remote-friendly work environment within Canada.
• Opportunity to work directly on high-impact strategic and operational initiatives.
• Exposure to cutting-edge AI and automation applied to real business systems.
• High autonomy with meaningful ownership of business outcomes.
• Fast-paced, high-growth environment with strong cross-functional collaboration.
• Career growth opportunities across strategy, operations, and leadership tracks.
• Work at the intersection of AI, business transformation, and scalable systems design.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.