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About The Position
As a Retail Keyholder, you will be responsible for supporting the store management team in the day-to-day operations of the retail store. Your primary duties include opening and closing the store, managing cash and sales transactions, ensuring a positive customer experience, and assisting in the supervision of the sales team.
Requirements
- Previous retail experience, preferably in a supervisory role.
- Strong communication and interpersonal skills.
- Ability to handle cash transactions and perform basic math functions.
- Knowledge of retail operations and customer service principles.
- Availability to work flexible hours, including evenings and weekends.
- Reliable and responsible with a high level of integrity.
Responsibilities
- Open and close the store following established procedures.
- Ensure all security measures are in place during opening and closing.
- Manage cash registers and perform cash handling duties accurately.
- Conduct cash audits and reconcile discrepancies.
- Provide excellent customer service to ensure a positive shopping experience.
- Assist customers with product inquiries, purchases, and returns.
- Support the sales team by helping customers and driving sales.
- Ensure merchandise is well-stocked and displayed appropriately.
- Assist in the supervision and training of retail staff.
- Delegate tasks and ensure team members are meeting performance expectations.
- Monitor and enforce security measures to prevent theft or loss.
- Collaborate with management on implementing loss prevention strategies.
- Assist in managing inventory levels and restocking merchandise.
- Conduct regular inventory checks and report discrepancies.
- Ensure compliance with company policies and procedures.
- Communicate any issues or concerns to store management.
- Communicate effectively with the store management team and staff.
- Relay important information to team members as needed.