goodlord Hiring for People Partner – Referencing Job at Birmingham, England Full Time

Hybrid role – once or twice per week travel to Birmingham Office and once per month to London HQ on a Tuesday (which is our team anchor day, People Team lunch ). Travel paid.
Goodlord’s mission is to provide the best renting experience in the world and we’ll only be able to achieve this by making sure we continue to be a Great Place to Work and the number one choice for talent in our markets.

We’re on the hunt for an experienced People Partner to drive the people agenda for our Goodlord Referencing team; it is our largest team, comprising circa 100 people based nationally across the UK.
Reporting to the People Director, you’ll be accountable for delivering the people strategy, attracting, managing and retaining talent and leading on all employee relations within the team. We have just launched our new Birmingham Office so your role will also involve overseeing this new team and providing visible, hands on-support for office leadership.
The day to day stuff:
No two days are ever the same at Goodlord so what you’ll be up to will vary. The pace we move at also means priorities will change and you’ll need to be comfortable with this and you’ll have plenty of support. These are the things that will be core to your role and will keep you busy:

• Work with the People Team and Referencing Leadership to define and execute the people priorities that align with the experience we want to create for our people.
• Be the go to person for the Goodlord Referencing Management Team on all things people related and provide daily HR guidance.
• Provide Referencing insight to the People Team and People insight to Referencing – identifying key trends, metrics and outcomes.
• Work with the wider People team and business to co-design the right people processes and initiatives that increase satisfaction and drive performance and retention.
• Work with our Leaders to identify and develop their talent and ensure we create as many career defining experiences for all our people.
• Own the employee life cycle and key People practices for Referencing (onboarding, resourcing, workforce planning, reward and recognition, career progression, engagement survey action planning etc).
• Work closely with the Head of Talent Acquisition to deliver the Talent Strategy, making sure we are operating in line with the Resource plan and can attract top talent from across the UK
• Identify, design and deliver training and other learning opportunities.
• Build our insight in how our Goodlordians feel and what’s important to them
• Provide development and coaching for our Managers on how to facilitate reviews, give feedback, manage performance and how to have regular and human conversations
• Pre-empt, lead and resolve complex employee relations issues including supervising any collective arrangements used by the team

ABOUT YOU
We’re not interested in HR qualifications, whether you have a degree, what sector you’ve got experience in; what we care about is that you understand how people tick and how to create innovative solutions that enable them to perform.
What matters to us is someone who demonstrates:

• Experience as a People / HR business partner, looking after operational teams who work remotely and/or in multiple locations.
• Passion for creating a great place to work through hiring, managing, developing and retaining great people
• Excellent relationship building and communication, with the ability to move between listening to, guiding and coaching others at all levels
• The ability to make quick, sound decisions based on good knowledge and judgement
• Confidence analysing data from multiple sources and interpreting into operational strategic guidance for key stakeholders
• Enjoyment in delivering as part of a team
• The ability to challenge our leaders to make better decisions (in a nice way!)
• Common sense and pragmatic approach in spotting opportunities to drive better results and simplify and improve processes
• An intuitive understanding of what’s important (and what’s not!) to keep us focussed on our strategic people agenda
• Completely comfortable in delivering at speed and ready to get stuck into whatever challenge hits your (virtual!) desk with relish.

ABOUT US
We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, landlord and tenant. We knew generation rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution.
And we did. Like all high growth companies it’s been a bit of a roller coaster journey, but we’re now stronger than ever, with over 2500 happy customers and exciting new products. We have ambitious plans but with William Reeve at the helm alongside co-founder Tom Mundy and a brilliant team of over 200 talented Goodlordians we are confident we’ll achieve these.
Our values guide our decisions, the way we work, our culture and the people we ask to join the team. We work hard, have fun and support each other. We’re not afraid to make mistakes (we’d never learn if we didn’t) and we’re always looking to challenge ourselves. Our style is collaboration based on honesty, friendship and respect.
And we’re proud to have been recognised as a Great Place to work. No one likes a show off, but we can’t not shout about this. We’ve worked hard to make Goodlord great, and it’s important you know this isn’t just words on paper; Goodlordians have validated this which has led to us being accredited:

• 9th in Deloitte’s UK Technology Fast 50
• 20th Great Place to Work in the UK medium-sized businesses
• 11th in the UK for great medium-sized workplaces for tech
• 12th in the UK for great medium-sized workplaces for women
• Top 100 flexible employer 2022
• Verified by Flexa as a Flexified employer
• Excellence in wellbeing for our dedication to goodlordian’s wellbeing

It’s an exciting time here at Goodlord. If you’re inspired by what we’re doing, are up for a challenge and share our values, we’d love to hear from you.
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WHY YOU’LL LOVE BEING A GOODLORDIAN*
Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).
Grow with Goodlord: your development is important to us. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too!
Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

• Unlimited holiday and flexible time off: * we encourage Goodlordians to make use of their unlimited time off to enjoy the world, recharge, and reboot. We also offer time off for volunteering and training, so you can give back to the community and pursue your passions
• Supporting your family*: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we’d like to hear about that too, please just include it in your application. Come and join us!
STRICTLY NO AGENCIES

Unfortunately Sponsorship is not available for this role

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer **

Job Type: Full-time