Hotwire Communications Hiring for Fision Educator at Naples, FL Full Time

JOB OVERVIEW:

At the highest level, all employees of Hotwire Communications must be enthusiastic, entrepreneurial and committed to perform their job in an ethical and proper manner. The Fision Educator will provide comprehensive product education and training to residential customers in an in-home setting as well as classroom venues. The Fision Educator is a professional face of the company. This role may also support Business Development by conducting product demonstrations/overviews for potential new properties and similar groups interested in learning more about Fision service.

ESSENTIAL JOB FUNCTIONS:

• Ability to work independently
• Ability to work in a flexible environment
• Consistently sets the example of professional appearance and standards of behavior
• Ability to listen to others and convey information clearly.
• Must be detail oriented to ensure accuracy in multiple areas
• Strong interpersonal skills
• Ability to work in a demanding and fast-pace environment
• Excellent organizational/administrative skills
• Exercise sound judgment in making critical decisions under pressure
• Demonstrated ability to exercise initiative, independent judgment and be a self-starter who works with integrity while also being a strong team player.
• Ability to interact with the public and other employees in a positive manner and promote a cooperative working environment.

RESPONSIBILITIES:

• Proactively learn and stay current with all Hotwire products, services, process and procedures as well as the competitive landscape of the industry to be prepared for customer questions and requests in order to compare Fision service with others
• Coordinate with Launch Account Manager/Launch Team to insure new customers are properly trained on Fision Home services and features
• Conduct product demos for new business opportunities and customer education needs that will showcase the Fision product features and benefits
• Proactively learn and stay current with the competitive landscape of the industry to be prepared for customer questions and request so compare Fision service with others
• Periodically visit conversion properties to insure the Technicians are providing the proper training to each customer
• Provide quality control of training segments provided by Service and Install Technicians
• Complete all daily/weekly/monthly reports as requested by supervisor
• Check email regularly throughout each business day you enter hours in order to stay abreast of the business needs
• Respond to all Hotwire business communications as reasonably acceptable based on your supervisor’s direction

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common information, reports and other documents. Ability to respond to common inquires or complaints from customers, regulatory agencies, or company representatives. Ability to effectively present information to management.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to utilize a desktop computer and telephone to update information and speak with customers. The employee will be sitting the majority of the day and may be required to lift up to 10lbs periodically.

WORK ENVIRONMENT:

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Approximately 5%-25% of the responsibilities of this job may require traveling.

ESSENTIAL COMPETENCIES:

Time Management

Organization

Customer Focus

Verbal and Written Communication

Attention to Detail

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Job Type: Full-time

Experience:

• nursing: 1 year (Preferred)
• clinical dental hygiene: 1 year (Preferred)
• early childhood: 1 year (Preferred)
• teaching: 1 year (Preferred)
• special education: 1 year (Preferred)

Work Location:

Schedule: