BLAKLADER CANADA Hiring for Customer Service Representative at Concord, ON Full Time

Sustainable Workwear Brand seeking an energetic Customer Service Representative for a unique retail location in Vaughan. Be a part of an exciting team that brings the best workwear in the world to customers of all shapes and sizes.

Job description

Seeking a dependable individual who is always on time, works autonomously, and can take on various tasks. This position will start as soon as possible. The hours for this job are Monday-Friday 9:00-6:00. This individual should be eager and comfortable interacting with customers in person and on the phone. Their main responsibility will be customer service over the phone and online, but they will have some other duties unique to our retail location.

Responsibilities and Duties

• Order entry
• Customer Support with e-mail inquiries, returns and exchanges.
• Answer Phone calls in professional manner.
• Heat Transfer of logos onto products.
• Minimal customer service in the store-advising customers on products.

Qualifications

· Detail-oriented, organized, efficient, and able to multi-task.

· Excellent problem-solving and analytical.

· Positive attitude

· Excellent time management skills.

· Ability to work with minimal supervision.

· Excellent verbal and written communication skills

· Working knowledge of basic programs including Excel, Word, and Outlook.

· Fluent in French and English

Education: High school diploma preferred.

Industry: Retail/Customer Service

Job Types: Full-time, Permanent

Salary: From $40,000.00 per year

Benefits:

• Dental care
• Store discount
• Vision care

Schedule:

• Monday to Friday
• No weekends

Education:

• Secondary School (preferred)

Language:

• French (preferred)