Telelink Hiring for Emergency and Safety Customer Service Rep at St. John’s, NL Full Time

Telelink enables people and organizations to adopt technology and realize their full potential in the digital world. We tap into global talent, compelling next-generation IT solutions and extensive partner relationships to help everyone to transform digitally and seize opportunities.

We have 3 new positions available in our Emergency and Safety division that are open to any qualifying applicant:

The ideal candidate will have strong written and verbal communication skills with the ability to multitask and prioritize tasks. A strong technical ability will be an asset for this position. You must posses the ability to work independently or within a team setting. We are looking for a candidate who embodies Telelink’s core values with a strong emphasis on precision. Knowledge in Microsoft Office applications is considered an asset for this position.

The scheduled hours are between 8am-10pm, you will also be expected to work a weekend rotation.

Job Summary

Our E&S division handles a wide range of emergency and safety calls. We specialize in Journey Management, work alone and emergency activations. The E&S Division is responsible for monitoring multiple safety platforms while maintaining call flow.

Job Requirements:

• High speed internet connection
• A computer that has Windows 10 or greater
• Must be located in Newfoundland and Labrador
• Strong knowledge of internet navigation
• Strong interpersonal and communication skills
• Strong technical ability
• The ability to work effectively with a wide range of constituencies in a diverse company.
• Flexibility to work varying shifts or additional hours as required.
• Knowledge of Microsoft Office applications
• Must have an office type space for work
• Typing speed of 30 wpm would be an asset
• A Certificate of Conduct is required.

Why Choose Telelink? Have you ever noticed how some jobs don’t feel like work? We have. That’s why we go out of our way to make sure our employees love coming to work every day. For starters, they get to take their birthdays off…with pay. Sound good? There is a lot more! If you would like to join our dynamic team, we currently have Customer Service positions available.

Additional Information:

Telelink is an equal opportunity employer and we are committed to fostering an inclusive, accessible environment. We are dedicated to building a workforce that reflects the diversity of our communities in which we live and serve. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Job Types: Full-time, Permanent

Salary: From $14.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Vision care
• Work from home

Schedule:

• 8 hour shift

Application question(s):

• Are you located in Newfoundland and Labrador?

Shift availability:

• Night Shift (required)
• Day Shift (required)

Application deadline: 2022-03-18