Taylor James Resourcing Hiring for Employee Benefits Assistant. To £32,000 at London Full Time

This leading accountants and advisors have an excellent market reputation combined with an extremely friendly and team oriented working environment. Their Employee Benefits team provides advice and support to employers, typically small to medium sized businesses and not-for-profit organisations based in the UK . They provide workplace pension advice to the majority of their clients, and for many they operate a more comprehensive service that includes advice and administration of their group risk, medical, health, travel and voluntary benefits, and support with their employee communications.

Duties

Provide general administrative and technical support to Senior Manager, Manager and Account Executive in the Employee Benefits team

Obtain quotes and associated information from providers, check the terms and conditions, collate and prepare accurate summaries of the data.

Maintain relationships with product providers and understand their basic propositions

Ensure accuracy and timely update of client information on all relevant systems, and provide reporting as required

Arrange meetings with existing or new clients as needed for the Senior Manager

Take an interest in the affairs of, and get to know the clients, to be aware of work currently in progress and act as a first point of contact for EB clients

Speak with clients on the telephone and develop rapport, also communicate professionally with them by email; act as a ‘trouble-shooter’ in sorting out client related problems

Undertake research and prepare drafts of technical reports in the style required by the author or as

required to meet the Firm’s standards

Ensure that all tasks are completed in a timely fashion and that workflows are up to date and processes are followed