JPMorgan Chase Bank, N.A. Hiring for HR Advisor – Analyst at Bournemouth Full Time

The HR GES Solutions Team is responsible for:
Resolving manager and employee issues in a timely and efficient manner, ensuring a high quality client experience.

Providing knowledge of HR operations, policies and processes and to act as an intermediary with other HR teams.

Investigating possible solutions for complex cases that require specialist knowledge and an ability to use judgement

Focusing on bringing consistency and efficiency to our global and regional processes.

Managing or supporting with various project related activities

Specific responsibilities include:
Redundancies – Partner with the HR Business Advisors and the business to support the end to end redundancy process including the finalising of all paperwork and supporting both managers and employees from initial communication through to termination of employment. Handling both simple and complex cases whilst utilizing other HR specialist teams as required

Performance – In partnership with Employee Relations, support the initial investigations for those needing support with performance coaching

Leave of Absence Support – Support both managers and employees during a leave of absence such as sickness, maternity/paternity leave and unpaid leave.

General Support – Advise managers and employees on general queries relating to HR policies and procedures. Act as an escalation point for the HR Answers Team where support is needed outside the specific HR policies/specialist HR teams. Pick up queries that require investigation and an ability to think outside the box.

Core Projects – Work on core projects and support key HR initiatives as required

Skills and experience required:
Excellent written and oral communication skills.

Able to influence stakeholders and feel comfortable with ambiguity.

Excellent organization and attention to detail with the ability to handle multiple demands and shifting priorities.

Client-service focused team player who operates with a sense of urgency and professionalism. Knows when to escalate matters for appropriate resolution.

Critical thinking and analytical skills; identify issues and trends, develop solutions and/or recommendations to address root cause and mitigate risk to the firm.

Proficient in MS Office particularly with Excel

Undergraduate degree or equivalent Human Resources experience preferred.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.