NYU Langone Hiring for Patient Education Coordinator at New York, NY Full Time

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary

The Patient Education Specialist applies extensive knowledge of patient education, health literacy, regulatory standards, and technology to develop and deliver best practice education resources for patients at all levels of the health system. This includes acute care, ambulatory, surgical services and population health. Job duties include developing and editing multimodal patient education materials and managing system-level programs.

This role also requires in-depth knowledge of Epic, MyWall and MyChart to ensure patient education is current, easily accessible, and intuitive to document. This role requires interaction and collaboration with numerous departments and levels of leadership, and participates in system-level workgroups and committees. Knowledge of health literacy, health equity, program management and outcomes evaluation is essential.

This position reports to the Director of Patient and Family Education.

Job Responsibilities:
Participates and leads in the development, implementation and evaluation of patient and family education materials

Identifies and develops education and resources that are age-appropriate, culturally sensitive and ethical to all patients, including any on line education materials

Demonstrates respect for the values of professional nursing, the conceptual framework in which it is practiced and the values espoused by the NYULH Langone Health departments of nursing

Establishes collaborative relationships with nursing and all other staff and leadership throughout the medical center

Works collaboratively with clinical leadership, resources and experts to identify patient learning needs and provide learning opportunities and educational resources for patients

Collaborates with MCIT in development, placement, access and use of patient education materials in enterprise EMR

Directs health literacy in review of all handouts utilized by patients and family members

Gives guidance to all patient and family education coordinators across enterprise

Demonstrates proficiency in computer programs and working knowledge of hospital EMR

Chairs Patient and Family Education Champion Committee

Develops goals for department that are congruent with the organization and the nursing departments mission, philosophy and strategic direction

Considers factors related to safety, effectiveness and cost in planning and implementing education activities

Role models NYULH Service Standards in actions and communications with all others. Functions as a respectful leader of the health care team

Ensures that education programs are executed according to established processes, guidelines and standards of accrediting agencies

Increases awareness among NYULH colleagues and staff on health literacy through the preparation and delivery of presentations to groups and conferences

Maintains education and clinical competency by participation in continuing education, professional organizations and related activities

Additional Position Specific Responsibilities:
Other duties as assigned

Minimum Qualifications:
Licensure: Current Registered Professional Nurse in the State of New York

Education: Graduate of accredited RN program; BSN required, MSN preferred

Experience: Minimum 3 years of clinical experience or combination of staff nurse/leadership experience

Demonstrates knowledge in professional nursing and evidence based practice

Participation in pertinent professional organizations and professional specialty organizations

Required Skills or Knowledge:
Requires excellent written and verbal communication skills, creativity, strong organizational, problem-solving and analytical skills, strong interpersonal skills, and the ability to manage priorities and workflow in an environment with constantly changing priorities

Experience in conducting training, needs assessments, and developing learning objectives and/or competencies

Ability to deal effectively with a diversity of individuals at all organizational levels, utilizing good judgment

Must possess strong computer skills, including a high level of proficiency in Epic, and Microsoft Office-Excel, Word, PowerPoint and Outlook

Preferred Qualifications:
ANCC recognized certification in specialty clinical area

Advanced degree in Nursing or related field

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Required Skills

Required Experience