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Software

BT Hiring for Principal Software Engineer – Enterprise Salesforce Job at Belfast, Northern Ireland Full Time

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Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

This Job Matters as it provides technical expertise, delivering software solutions that provide business value and meet customer requirements, including necessary designs, documentation, automated testing, deployment and in-life support. The role leads a team transforming and operating technology platforms underpinning critical customer services. Any outage would have a major impact on BT’s ability to trade and service its customers. You will be a supportive platform and lead by example for your matrixed team of Software Engineers, who will input into your authoritative technical recommendations to commercial decisions on new and emerging areas, that balance deliverable commitments, unit strategic decisions on software engineering, and operational performance.

You’ll have the following responsibilities

  • Applies specialist expertise to deliver technical work that is typically unique, complex, and high impact across multiple domains and/or requiring both breadth and depth of domain knowledge.
  • Serves as technical expert and consultant to resolve complex and strategic issues, across wider industry and/or specific sectors, and develop bespoke or leading edge, technically complex solutions (e.g., relating to new, un-tested technology and/or large scale impact of products).
  • Provides direction and strategy to define product roadmaps within domain of expertise in a highly ambiguous, complex and multi-vendor technical environment.
  • Shares knowledge and thought leadership to advance team’s thinking, guide technical decisions and provide strategic level recommendations on high profile customer solutions.
  • Represents BT’s technical capabilities to internal and external stakeholders (including customers, vendors and suppliers) at senior levels and provides consultation.
  • Drives team’s understanding of customer and user centric technical process design, driving and implementing improvements to enhance the customer and user experience.
  • Stakeholder relationships (senior customers, vendors, suppliers) and facilitates mutually beneficial negotiations to develop solutions, ensuring they meet current and emerging business and technical needs.
  • Leads on Technology transformation as a lever to transform BT’s commercial performance and operational efficiency.
  • Leads the SalesForce architecture and strategy to support the Evolution our SalesForce estate – significantly reducing the number of orgs and ensuring a rationalised and standardised way of working
  • Deep expertise of Salesforce & Salesforce Industries (Vlocity) platform architecture to drive the OOTB Implementation of the business requirement
  • Advocate platform led design thinking reducing the customisations on the platform & aligning the implementations with the Salesforce Industries Product Roadmap
  • Demonstrates thought leadership & technical expertise across key SFI functional areas e.g. Digital Commerce, EPC, CPQ, OM etc
  • Experience of setting up solution & technical assurance for Salesforce implementation & drive best practises of design/development
  • Understanding of the platform extensions to guide the development teams for complex implementations
  • Experience of Salesforce ecosystem tools & release processes to improve the quality of deliverables and reduce TCO of the platform
  • Demonstrates thought leadership, technical expertise and a strong customer focus.
  • Has the ability to influence and engage with senior stakeholders across Digital and CFU’s, including:

o CTIO teams: Global & Enterprise

o CFU’s senior management teams

o Digital Leadership team

o Enterprise Architecture team

Partner organisations at Account Manager level

Connected leaders behaviours

Change Agent: Supports Change programmes and acts as a positive role-model during times of ambiguity, ensuring effective outcomes

Commercial Thinker: Uses understanding of internal commercial insight and latest external thinking to develop & implement ideas that benefit BT

Customer Champion: Establishes customer needs, uses operational & technical expertise to deliver brilliant experiences

Solution Focussed Achiever: Identifies and implements plans to overcome obstacles and achieve ambitious goals

  • Technical innovation across range of software platforms and technologies.
  • Contributes to decision making process for identifying future opportunities to extend the use of existing technical capability for additional business demand
  • Management and driving engineering excellence across a set of core IT platforms

You’ll have the following skills & experience

Story-telling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences

Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases)

Stakeholder Management: Able to develop close relationships with senior customers/vendors/suppliers to facilitate negotiations and manage major escalations.

Technical Knowledge: Can give comprehensive & technical specialised advice on emerging new Technologies. Provide guidance and counsel on complex and unfamiliar situations and leverages other experts to develop solutions. Salesforce & Salesforce Industries certifications preferred.

Hold others to account: Ability to demand high ethical standards and values led behaviours ensuring the same understanding in their extended team. Able to call out misaligned or poor behaviours

Be agile: Able to lead Leads collaborative and agile ways of working through projects and programmes effectively managing changing priorities.

Commercial & Risk Awareness: Experience in evaluation of the obvious and subtle commercial risks/issues/challenges especially in relation to a programme/project. Experience in determining the appropriate commercial solutions.

Software Development Concepts: Proficiency with the use of a wide range of programming concepts including (but not limited to): recursion, multi-threading, memory management, garbage collection. Aware of and has applied a range of algorithms, for example related to sorting and searching.

Change Management: Experience in transforming solution design & delivery to improve quality & cost and being able to identify and prove concepts for future technology.

Benefits

  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • Car Allowance
  • 50% discount on BT Mobile and EE Mobile
  • 15% on target bonus
  • Option to join the Healthcare Cash Plan
  • Pension scheme
  • Shares Plan
  • Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
  • Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

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Job Overview

  • ID: 203119
  • Date Posted:
  • Job Title: BT Hiring for Principal Software Engineer – Enterprise Salesforce Job at Belfast, Northern Ireland