Caravel Motel Hiring for front desk agent at Swift Current, SK Full Time

or equivalent experience

Work Setting

Hotel, motel, resort

Specific Skills

Take, cancel and change room reservations

Register arriving guests and assign rooms

Provide information on hotel facilities and services

Process guests’ departures, calculate charges and receive payments

Perform light housekeeping and cleaning duties

Investigate and resolve complaints and claims

Balance cash and complete balance sheets, cash reports and related forms

Answer telephone and relay telephone calls and messages

Clerical duties (i.e. faxing, filing, photocopying)

Provide general information about points of interest in the area

Follow emergency and safety procedures

Handle wake-up calls

Provide customer service

Assist clients/guests with special needs

Maintain an inventory of vacancies, reservations and room assignments

Work Conditions and Physical Capabilities

Fast-paced environment

Attention to detail

Standing for extended periods

Personal Suitability

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Client focus

Dependability

Reliability

Organized