Key Responsibilities:
– **Supervise Staff**: Oversee the daily activities of ground staff to ensure tasks are performed efficiently and safely. Assist in training new employees to maintain high service standards.
– **Monitor Operations**: Keep an eye on ground operations including baggage handling, check-in procedures, and customer interactions. Make sure all operations comply with company policies and regulations.
– **Coordinate Communication**: Act as the main point of contact between ground staff and management. Ensure that all relevant information flows smoothly for effective operations.
– **Resolve Issues**: Address any problems that arise during operations promptly. Help staff manage customer inquiries and concerns with professionalism.
Required Skills and Expectations:
Candidates should have strong communication skills and the ability to lead a team effectively. Basic computer skills are essential to track operations and report issues. A proactive approach to problem-solving and a commitment to providing excellent customer service is expected. Flexibility to work in shifts and handle the physical demands of the job is also necessary. A positive attitude and willingness to learn will contribute to a successful career in this role.
Experience
0 – 1 Years
No. of Openings
25
Education
12th Pass
Role
Ground Staff Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
kolkata
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