Look Ahead Housing and Care Hiring for Training Coordinator at Westminster Full Time

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job details

Job reference

REQ003241

Date posted

06/12/2021

Application closing date

16/12/2021

Location

Westminster

Salary

£ 24,545.00

Package

25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Job category/type

Full Time, Permanent

Training Coordinator

Job description

Recruiting for a Training Coordinator to join our team at Westminster!

GBP 24,545 per annum, working 35 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:
The Training Coordinator supports the delivery of the Learning & Development offer to staff in Operations and Central Services, by management of a variety of coordinating and administrative tasks. This includes practical administration of commissioning and facilitation of training events, the induction and onboarding process, and the running of the Learning Management System.

The L&D team anticipate a periodic job rotation between the Training Coordinator and the Talent Coordinator, to provide development opportunities to staff in both roles.

Key Responsibilities:

• Supporting the Training Manager to commission the L&D training programme in line with organisational needs to ensure value for money and professional training delivery
• Managing the administration of onboarding and induction processes
• Management and maintenance of the Learning Management System and integration with HR system
• Monitoring of training bookings and evaluations, and marketing courses to push numbers
• Manage and mark attendance to ensure records are up to date, and monitoring non-attendance, identifying patterns and possible solutions
• Liaise with and maintain strong professional relationships with external training providers and internal colleagues
• Management of the L&D inbox in line with SLA
• Management of the training facilities, equipment and room configuration
• Monitoring training stocks and supporting trainers to create handouts for training
• Producing training reports and uploading training records
• Developing and improving systems and processes
• Supporting the Talent Manager to manage the delivery and monitoring of the Leadership and Management Development Programme in line with ILM requirements where needed
• Support other members of the Learning and Development team during times of absence and in everyday tasks
• Delivering exceptional customer service to the wider organisation.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

• Excellent attention to detail
• Proactive and takes initiative
• Highly organised, practical and good at problem solving
• Enjoys working as part of a team, strong communication skills
• Warm friendly presence and open behaviour
• Highly responsive, enjoys fast paced working
• Displays confidence and asks for support where needed
• Enjoys social interaction with diverse groups of people; shows an interest in engaging with staff in all roles and customers with diverse life experiences where relevant
• Is respectful, articulate and sensitive in style of communication
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Have a calm and resilient approach to supporting people resolve problems and frustrations.

Skills, Knowledge and Experience:
Essential:

• Excellent attention to detail
• Proactive and takes initiative
• Highly organised, practical and good at problem solving
• Enjoys working as part of a team, strong communication skills
• Warm friendly presence and open behaviour
• Highly responsive, enjoys fast paced working
• Displays confidence and asks for support where needed
• Enjoys social interaction with diverse groups of people; shows an interest in engaging with staff in all roles and customers with diverse life experiences where relevant
• Is respectful, articulate and sensitive in style of communication
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Have a calm and resilient approach to supporting people resolve problems and frustrations.

Desirable:

• Experience of commissioning training
• Strengths in analysing data
• Experience of taking ownership over implementing parts of projects
• Experience of marketing L&D events, for instance using social media

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.