IP Australia Hiring for Recruitment Solutions Advisor Job at Australia Full Time

IP AUSTRALIA
RECRUITMENT ADVERTISEMENT

Position Name: 4783

Classification: APS6

IP Australia acknowledges that those with diverse experiences, perspectives, and backgrounds enhance our workplace and our capability for innovation. Applications from Aboriginal and/or Torres Strait Islander People, People with Disability and LGBTQA+ people are encouraged to apply for any advertised position, that they may be suitable for, within IP Australia.

• Are you a recruitment professional looking for a new opportunity?
• Are you looking for a contemporary organisation that offers modern facilities and workplace flexibility?
• Join a supportive and growing team

Are you an experienced Recruitment Officer? Are you an excellent communicator who have a demonstrated ability to build productive working relationships? Do you have the ability to work flexibly and display adaptability?

This position might be the position for you!

Position description

The Recruitment Team consists of two Recruitment Advisors reporting to the Assistant Director Engagement Services. The Recruitment Advisors have a key role in providing subject matter expertise and advice across our business, operating within an integrated and tiered service delivery model.

The Recruitment Advisors work closely with the business – engaging with IP Australia hiring managers, employees and other key people in IP Australia delivering tailored attraction, recruitment, and onboarding services. The recruitment advisor works with a range of stakeholders from APS staff to the Band 3 and must have the ability and experience to communicate effectively and manage expectations.

The role is broad and deep, spanning a diverse set of responsibilities that directly contribute to IP Australia achieving its corporate objectives under the Strategic Roadmap.

Position Duties

The main duties of the role are:

• Provide expert and contemporary advice and services on recruitment activities including market knowledge, process, compliance, options for hiring, sourcing approaches and advertising approaches in a way that supports business requirements and allows effective and timely filling of roles
• Manage relationships with internal and external stakeholders to ensure positive customer outcomes
• Manage more sensitive and difficult problems relating to customer service, complex customer relationships and escalated enquiries/cases and issues with both hiring managers within IP Australia and external and internal candidates
• Implement changes to practice, procedures and policy based on feedback to maintain or improve customer service standards
• Conduct quality assurance and quality control on products and process, particularly on offer documents and system inputs to ensure role details are correct for processing
• Contribute to the development of team objectives for short term tasks and strategic planning for longer-term initiatives

To be successful in this role it is desirable to have:

The Recruitment Advisor is privy to highly confidential and personal information, so discretion and a high degree of emotional intelligence is critical. The advisor manages the candidate care for both external and internal candidates, therefore they need sound communication skills, demonstrated ability to build productive working relationships, a good eye for detail and a professional, trusted approach.

Capabilities required:

• Knowledge and experience in delivering end-to-end recruitment services (attraction, recruitment, onboarding and probation)
• Maintain relationships with key customs to enable quality service outcomes
• Demonstrate behaviours consistent with embracing change and new ideas
• Model behaviours including resilience, flexibility, and persistence in busy and changing environment
• Experience in managing secondments, inbound and outbound

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

For additional information please see the Position Profile below:

Position Profile – APS6 – Recruitment Advisor.docx

To discuss the position in more detail please contact Guy Cannon on 02 6283 2268.

To apply for this position, you are asked to:

Frame your responses around the position specific duties and position specific capabilities of the role (as set out in the position profile), and provide:

• An explanation of how your skills, knowledge and experience will be relevant to this position (Max. 1000 in total)
• A current CV detailing recent employment history which is relevant to this position
• Name and contact details of two referees

This recruitment process will be used to fill current vacancies, as well as future ongoing and non-ongoing vacancies that may arise over the next 12 months in various similar roles.

Applications close for this vacancy at 11.55pm on the closing date of 04 Jan 2022.