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About The Position
Vesta Management is seeking to hire an affordable housing experienced, highly skilled, results driven Maintenance Technician to support maintenance operations at Royal Mall Apartments & Townhomes in Niles, OH. We’re looking for a hands-on team player who takes pride in their work, is motivated to meet deadlines, and genuinely cares about creating a positive experience for our residents. Join our team and be a part of Vesta’s success story!
Requirements
- 2 or more years of related experience.
- Apartment community experience required.
- Working knowledge of and proven skilled ability to successfully repair and maintain drywall, lock change, and light electrical, carpentry, flooring, plumbing.
- HVAC strongly preferred.
- Multilingual a plus.
- Excellent communication skills
- Strong customer service philosophy with a CAN-DO attitude
- Ability to participate in the emergency on-call rotation.
- Successful completion of a background check and drug screen required.
- Valid Driver’s License and clean driving record required.
Nice To Haves
- HVAC strongly preferred.
- Multilingual a plus.
Responsibilities
- Performing all assigned maintenance tasks to ensure that the property meets safety, appearance, and operational standards.
- Quick response to resident service requests, taking appropriate action to resolve work orders.
- Efficient and fast turnaround of apartment make readies, including completing a make ready punch list and ensuring that vacant units are move in ready per expectations.
- Emergency on-call, nights, and weekends required.
- May be required to drive a company vehicle.
- May also assist in maintaining the physical appearance, condition, cleanliness and curb appeal of the property.
- Assist with and attend resident retention initiatives and property-issued communications/notices.
- Preserves and respects resident, applicant, employee and company confidentiality.
- Report for on-call duties to provide 24 hour/7day per week emergency maintenance service.
- Must be knowledgeable of inventory levels of parts and supplies and inform supervisor of shortages, while also ensuring that maintenance shop and current supplies are kept accessible and organized.
- Consistently maintain the overall attractiveness of the property, taking initiative as needed to keep the property looking professional and appealing to current and potential residents, owners, investors, and lenders.
- Regularly conduct inspections of and ensure that apartments, building systems, common areas, and grounds meet Vesta quality standards and expectations, by correcting any deficiencies.
- Report any maintenance or physical property needs to the Property Manager and/or lead maintenance personnel for work order input.
- Responsible for handling, completing, and documenting all assigned service requests/work orders, ensuring that our residents’ maintenance needs are met properly, quickly, thoroughly, and professionally.
- Maintenance and repair may include plumbing, HVAC, carpentry, appliances, carpeting, drywall, lock change, light electrical, grounds, and electrical systems.
- May be responsible for pool maintenance, depending on property needs.
- Assists with moving appliances, abandoned furniture and unloading and storing supplies.
- Ensure unsafe conditions are corrected immediately, and practice “safety first”.
- Communicate and maintain accurate records regarding preventative maintenance, work orders/service requests (received and completed), apartment make-ready status, and assigned work-in progress.
- Prepare apartment for occupancy within three to five days of vacancy, in order to maximize occupancy.
- Trash out and clean out of food, furniture, appliances and other debris within assigned vacant unit.
- Prep assigned unit for painting and flooring.
- Timely and thorough completion of assigned items on make ready punch list, including, but not limited to; cleaning, painting, flooring, caulking, wall prep, removal and cleaning/replacement of receptacle and switch plate covers and light fixture bulbs, and holes in walls.
- While completing make ready punch list, inspect and report any additional maintenance needs including repairs or replacements not initially noted.
- Complete any additional tasks that are within manageable skill set.
- After final maintenance, painting, and floor work, the Maintenance Technician may be responsible for the last “sparkle”/touch prior to final move in ready inspection.
- Ensure ready apartments are inspected daily, communicate and input any new maintenance needs, and inform leasing of ready unit status for prospect showings.
- Other duties as assigned by management.
Benefits
- Medical, dental & vision insurance
- Company matched 401(K).
- Paid time off- Vacation, sick, floating holidays
- 12 additional paid holidays
- Tuition Reimbursement
- PetPlan Pet Insurance
- Employee Assistance Program
- Long & Short-Term Disability Insurance