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About The Position
The Thrift Store Associate will perform duties and complete all necessary tasks related to processing customer sales. This role requires flexibility and a willingness to assist other floor associates in maintaining all aspects of the store(s). Providing excellent customer service, building strong staff rapport, and promoting sales are key components of the role. The safety of our employees is a primary concern at Switchpoint. Employees are expected to follow OSHA proper lifting techniques and safe-lifting ergonomics while on the job.
Requirements
- Must be able to lift up to 50 lbs. safely.
- Must be able to walk up and down stairs as required.
- Must be able to stand or be on feet for extended periods throughout the workday.
- Comfortable performing repetitive tasks and moving items throughout the store.
- Strong customer service and communication skills.
- Detail-oriented and highly organized.
- Reliable, flexible, and able to work independently or as part of a team.
- Clean driving record required; ability to drive box truck and truck/trailer.
Nice To Haves
- Previous retail, thrift, or cash handling experience is a plus.
Responsibilities
- Provide excellent customer service in a professional and kind manner with customers, donors, volunteers, and team members.
- Operate the cash register and handle cash accurately; experience as a cashier preferred.
- Price and merchandise items accurately, maintaining a good understanding of the value of thrift store items.
- Maintain an organized, clean, and safe work area, including backroom processing and donation management.
- Assist with opening and closing store procedures, restocking, displays, and reporting procedures for cash register and credit card transactions.
- Help process donations, deal with vendors, and support other team members as needed.
- Work collaboratively with coworkers and be a self-starter, reliably completing assigned tasks.
- Safely operate store vehicles as needed (clean driving record required; ability to drive box truck and truck/trailer).
- Follow all safety guidelines, including OSHA standards and safe lifting techniques.
Benefits
- 401k
- EAP (Employee Assistance Program)
- VASA Gym discount