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About The Position
Supervise maintenance operations for the hotel. Supervise assigned associates including hiring, development, and evaluations. Ensure all projects are completed on time and according to specifications. Work closely with other departments to ensure coordination of activities. Maintain standards of quality guest service. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Ability to accurately use various office and accounting software. Assist with supervision of maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc. Ensure all projects are completed on time and according to specifications. Work closely with other departments to ensure coordination of activities. Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date. Comply with an ongoing maintenance program. Assist with performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. Tend air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests. Maintain standards of quality guest service. Increase level of guest satisfaction by delivery of an exceptional product through employee development. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Requirements
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays as business needs dictate.
- Previous guest service experience required.
- Experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
- Excellent verbal and written communication skills.
- Minimum lifting of 50 pounds.
- Pushing, bending, stopping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 50 pounds.
Responsibilities
- Supervise maintenance operations for the hotel.
- Supervise assigned associates including hiring, development, and evaluations.
- Ensure all projects are completed on time and according to specifications.
- Work closely with other departments to ensure coordination of activities.
- Maintain standards of quality guest service.
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
- Assist with supervision of maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc.
- Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date.
- Comply with an ongoing maintenance program.
- Assist with performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
- Tend air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
- Increase level of guest satisfaction by delivery of an exceptional product through employee development.