CGMA (Computer Graphics Master academy) Hiring for Admissions and Academic advisor Job at Remote Full Time

Job DescriptionCG Master Academy- (https://www.cgmasteracademy.com/)

The leading provider of online digital arts education for the game, film and animation industry is currently looking for an Admissions and Academic advisor for our online classes. As an Admissions and Academic advisor, under the supervision of the Assistant Director of Admissions, you will be responsible for assisting our Admissions and Academic Advising department along with aiding in different aspects of our front-end website and miscellaneous outreach tasks. This will include responding to current and prospective student inquiries, customer service, sorting and prioritizing email requests, updating templates, creating campaigns and automation and providing support on additional projects, etc. General knowledge of graphic arts is preferred for this role in order to assist students. Training about our offerings will be provided. Primary Responsibilities:

• Responding to student inquiries and communicating with other departments to provide accurate and timely information
• Tracking student enrollment and collaborating with internal departments to create new campaigns and automation for outreach with CRM (Active Campaign)

• Sort through multiple inboxes and prioritize responses for prospects
• Managing and maintaining CGMA WordPress website including but not limited to page creation, troubleshooting, and communicating with site developers
• Generating enrollment verification letters for students
• Maintaining and updating all forms and dashboard used by Admissions and the CGMA team

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Education, Experience, and Qualifications:
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• General Digital Art or computer graphics knowledge (Preferred)

• At least 2 years of administrative support and customer service experience

• Should be proficient in using CRM software.

• Strong written and verbal communication skills in English

• BFA Bachelor’s degree (Preferred)

• Prior background in the field of education and admissions experience is a plus

• Must be able to take initiative and use independent judgment within established policy and procedural guidelines*

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Skills:

• Active Campaign, WordPress, GSuite, Microsoft Word/Excel, Photoshop (or other image editors)

• Possesses excellent organizational, time management, and multi-tasking skills with great attention to detail

• Strong interpersonal, problem solving, and advising skills

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Job Type: Full-time

Pay: $19.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Our main office is located in LA California, nevertheless, CGMA staff permanently works remotely, and going to the physical office is only optional (masks required).

Education:

• Associate (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location:

• Fully Remote

Work Location: Remote