Log In
Sign Up
About The Position
Under the general supervision of the Food and Beverage Manager, the Food and Beverage Supervisor manages the day-to-day supervision of the Tu Ka Novie Restaurant and Wanaaha Lounge. Responsible for efficient oversight of Team Members in the Food & Beverage operations with the objective of improving the quantity and quality of work done continuously and ensuring efficient and work operations.
Indian Preference: The Bishop Paiute Tribe’s Wanaaha Casino is an Equal Opportunity Employer within the confines of the Indian Preference Act and the Bishop Paiute Tribal Employment Rights Ordinance No. 1992-01 (as amended on June 28, 2012) and the Indian Self Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws.
Requirements
- High School Diploma or GED is required.
- Must be 21 years of age or older.
- Must possess a valid Driver’s License.
- Minimum two (2) years previous Food & Beverage customer service experience required, preferable in hospitality, restaurants, or gaming.
- Minimum of one (1) year supervisory experience.
- Knowledge of the principles and practices within the Food & Beverage/Hospitality Industries.
- Skill in providing leadership to, supervising, training, and evaluating assigned staff.
- Proficiency in Restaurant software such as Micros, Agilysys, or similar software.
- Ability to analyze situations and adopt appropriate courses of action.
- Ability to work independently and meet strict timelines.
- Excellent skills in both written and oral communication.
- Basic math and computer skills including MS Office, Word, Excel, and Outlook.
- Must possess ability to interact with the public and fellow Team Members, demonstrating respect, and tact, courtesy.
- An excellent appearance is required and must always be in proper business attire and always be friendly.
- Ability to maintain confidentiality in all matters.
- Must be detailed oriented.
- Able to hear and speak effectively in a noisy environment.
- Must be able to work various schedules, on an as-needed basis; as work schedules could vary and will involve day, evening, or nighttime hours during the week and/or on weekends.
- Must meet requirements to qualify for a Bishop Paiute Gaming License.
- Must pass an extensive background check.
- Must pass a pre-employment drug test.
- Required to stand or walk for up to eight (8) hours per day.
- Ability to sit, stoop, kneel or crouch while performing duties.
- Ability to use hands to finger, handle, or feel.
- Ability to use arms to reach and lift above shoulders.
- Ability to lift, push, or pull upwards of fifty pounds.
Nice To Haves
- Casino experience preferred.
Responsibilities
- Assists with the day-to-ay operations of the Food & Beverage Departments, ensure optimum service, and meet the needs of the guests.
- Assist with developing schedules and coordinates with Food & Beverage Manager any scheduling concerns, with attention to guest satisfaction.
- Coordinate to ensure that inventory and operating supplies are equipped, sanitized, cleaned, stocked, and set-up correctly at the beginning of shift and throughout.
- Provide firsthand leadership for all Food & Beverage outlets, providing guidance and coaching to Team Members and make recommendations on discipline where necessary.
- Assists the Food & Beverage Manager with the overall operation by enforcing regulatory Internal Control Procedures, Policy and Procedures, and appearance and uniform guidelines.
- Assists the Food & Beverage Manager in recruiting, hiring, training, and Team Member engagement.
- Have complete knowledge of all Casino events and promotional activities.
- Responds to guest needs and reports problems to Food & Beverage Manager.
- Build a strong cohesive team by creating an environment of teamwork and lateral service.
- Assists Servers, Food & Beverage Cashiers, Food Runners, and Dishwasher/Bussers in giving the best possible service.
- Provide technical services/support to the Food & Beverage Manager.
- Serves as the subject matter expert on departmental processes and procedures.
- Maintains strict confidentiality in all departmental and company matters.
- Ability and willingness to attend additional training is required.
- Other duties as assigned by Management.