CMC- Dental Office Hiring for Dental Receptionist at Toronto, ON Full Time

We are looking for a smart, fast learner and hardworking dental receptionist to join our team.

Why? We need someone who can speak English fluently to manage our patients in the clinic.

Minimum of 1 year working in a dental office

Please apply by sending us your resume. If you meet the above requirements, we will contact you for an interview as we are looking to hire very soon.

About the Job:

The receptionist is the first point of contact for all patients to our clinic and is instrumental in ensuring the highest level of customer service is maintained in every interaction.

We are looking for a positive, energetic and detail oriented individual to join our busy team. To be successful in this role you must believe that customer service is more than just scheduling appointments. This role has a direct impact on our Company brand and is one of the main reasons behind the success of our dental office. If you love helping others and enjoy creating long-term relationships, this position is for you.

Our office is a fast-paced, deadline-sensitive work environment and our priority is to provide optimal oral health care and superior customer service in every interaction.

Essential Duties & Responsibilities:

• Provides front reception duties in a demanding work environment in a professional, friendly manner.
• Greets and assists all visitors ensuring each visitor receives excellent customer service.
• Responsible for chart preparation, including data entry and scanning for electronic chart creation.
• Answers and screens telephone calls and responds promptly to incoming enquiries (via telephone, email and online appointment requests).
• Provides administrative support to management and the clinical team.
• Drafts and prepares correspondence (including dental insurance related documents as well as both day end and month end reports)
• Responsible for ordering supplies for the administrative and clinical teams as needed.
• Responsible for processing payments and ensuring the daily deposit is made.
• Responsible for contacting patients, insurance companies and other healthcare professionals regarding appointments, treatment and/or accounts.
• Other duties as assigned.

Experience & Required Skills:

• Previous dental reception experience preferred.
• Working knowledge of Dental Software is an asset.
• Previous experience providing superior customer service.
• Excellent communication skills both verbal and written; proficiency in the English language.
• An analytical and highly detail-oriented individual with a focus on quality and accuracy.
• Excellent judgment and decision-making ability; ability to adapt to a dynamic work environment.
• Excellent time management skills and organizational abilities.
• Highly self-motivated; ability to work independently and as a member of the team in a fast-paced work environment.
• Ability to multi-task with frequent interruptions.
• Proficient in Microsoft Office with an emphasis on Work, Excel and Outlook.
• Maintains confidentiality; ethical, reliable and trustworthy

Part-time hours: 20-30 per week

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Part-time, Permanent

Salary: $14.00-$25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends

Work remotely:

• No