CBI Health Hiring for Receptionist (Maternity Leave Coverage) at Surrey, BC Full Time

If making a difference in the lives of others is a priority for you as a professional, and you enjoy working alongside engaged front-line staff to ensure client satisfaction, CBI Health has a great career opportunity for you!

You will be responsible for administrative support functions, scheduling efficiencies and supporting high-quality customer service to clients in our fast paced clinic environment. This position is well suited to someone who is dynamic, versatile and energized by a busy schedule. If you welcome the opportunity to demonstrate your organizational skills, strong computer and analytical abilities, and your proven success in meeting deadlines, apply today!

Take an inside look at what you’ll do each day

Direct incoming calls received on a 24-line phone system

Be the first point of contact for office visitors and offsite employees

Coordinate mail distribution and orders

Perform general office duties and provide administrative support

Deliver client service and perform billing and schedule management

Provide administrative support to clinical staff/Clinic Administrator

Monitor inventory level of office supplies

Manage referrals from various funders

Here’s what you’ll need to be successful

Have a post-secondary education in medical office / business administration

Bring 1+ years’ experience in a reception or customer service role

Possess well developed skills in Microsoft Office (Word, Excel, Outlook) and virtual platforms

Exemplary and professional customer service skills and attitude

Effective problem-solving skills

Core Responsibilities:
Greeting DX families

Preparing all files for DX appointments (minimum 2 weeks out from appointment)

Preparing Appointment list for DX appointments (includes, MD, Psychologists, SLP)

Collecting payments for DX and treatment ( for DX we collect payment before sessions if possible or after)

Filing of client files (there is a lot to do)

Preparing RTP and Contracts for current families that require to pick up

Collecting mail

Answering incoming calls

Bank Runs

What CBI Health can offer you:
The health and safety of our staff is our #1 priority. As you care for others, CBI Health will care for you. CBI Health has safety measures in place to keep you, your family and your clients safe.

We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible. That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities for continued learning – and support and guidance whenever you need it. At CBI Health, you will have the freedom to define your own career path through our many opportunities for growth and development.

Here’s a look at our total rewards:
Competitive compensation

Comprehensive benefits and rewards package

Flexible working hours

Continuous learning and skills development

Autonomy to explore and reach your career goals and progress to Management

If you’re committed to improving care for people across the country, you’ve come to the right place. We have more than 12,000 professionals working together to set the bar for best practices in the industry. For almost 50 years, we’ve flourished as an integrated network with a talented team of professionals just like you.

Join us at CBI Health – where working together makes great things happen!