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Customer Services & Support
The Brick Hiring for Customer Service Associate- Distribution at Delta, BC Full Time
Is this job for you?:
Do you believe in putting the customer first?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
WELCOME HOME!
The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous distribution Centre!
During this time we are pleased to inform you that the safety of our team members, future team members and customers is our main concern. COVID safety protocols (including masks and social distancing) will be practiced during the interview process.
Responsibilities:
Answer incoming calls and assist both internal and external customers with outstanding customer service
Generate reports and identify discrepancies in data
Create service work orders
Prepare operating reports and provide administrative support for various departments including Distribution Centre management
Assist in the training of new associates
Data entry and general office duties
Qualifications:
High school diploma or equivalent
Previous experience in a warehouse environment is an asset
Excellent written and verbal communication skills
Ability to provide exceptional customer service in a fast paced environment
Punctuality and dependability is a must
Team player with a positive attitude
Attention to detail
Flexibility to work a variety of shifts, including evenings and weekends, as required
Why The Brick?:
Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
Competitive pay
Paid training
Career progression program
Access to free personal development training
Employee discounts & Personal “Paid” days off
Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.
The Brick is committed to accommodating applicants and associates with disabilities. Should you require accommodation to participate fully in the recruitment process, please email [email protected].
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.