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About The Position
This role is dedicated to assessing and identifying risks associated with fraud impacting the bank and its customers. The investigator collaborates closely with banking, treasury, and operations teams to conduct comprehensive fraud investigations. This position demands strong analytical skills, attention to detail, and the ability to prioritize and manage assigned tasks effectively.
Requirements
- Strong written and verbal skills
- Highly analytical mindset with the capability to interpret complex information and draw actionable insights
- Proficient in Excel and Word
- Strong organizational skills to handle multiple tasks and meet deadlines in a fast-paced environment.
- Solid understanding of fraud detection practices and techniques, combined with a commitment to preventing financial losses for the bank and its customers
- Understands and comply with requirements of all laws and regulations applicable to the position including FinCEN and FFIEC guidance
- 5+ years of banking and/or law enforcement experience in fraud, operations, compliance, or BSA setting is required.
Nice To Haves
- Preferred experience with FIS Horizon and Verafin.
- The successful candidate will possess a Bachelor’s Degree or the equivalent combination of education and experience; 3+ years of direct experience in the Fraud Investigations field preferred.
Responsibilities
- Develop thorough, clear, and well written investigative reports supported with strong documentation
- Review and resolve fraud alert transactions through the Bank’s transaction monitoring software to identify unusual or suspicious account activity and/or financial crime patterns.
- Analyze documents, reports, and other relevant data to detect instances of fraud and mitigate potential losses
- Analyze transactional data, assessing historical client activity to help make determinations of irregular activities.
- Interact with other banks, companies, or local, state, and federal authorities when necessary
- Partner with cross-functional teams to support fraud investigations and ensure a seamless flow of information
- Use bank systems and resources to evaluate accounts and situations that may require unique treatment and a specialized approach
- Interview victims, witnesses, and/or suspects to obtain details of an incident
- Triage alerts or incidents and escalate timely to the appropriate departments or managers
- Responsible for composing case narratives and completion of the initial Suspicious Activity Report (SAR) recommendation and justification
- Assist with editing and updating internal departmental procedures
- Maintain up-to-date knowledge of industry fraud trends, leveraging expertise to implement proactive fraud prevention strategies
- Performs other duties as assigned
