Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
There are two things that we want to share with anyone considering joining us.
Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.
Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.
About this role
In this job you’ll build, deploy and support our chat and messaging platforms used by thousands of customers daily. Focused on delivering a brilliant customer experience, you’ll ensure they quickly get to the right information and support for their needs.
All this will be delivered on a platform that’s available 24/7 and underpinned by intelligent bots, which augment the work of our customer service agents and improve the efficiency of our chat and messaging channel
You’ll have the following responsibilities
You’ll have the following skills & experience
Benefits
>
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.
We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT
How to Apply
It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
COVID-19 Notice: We’ve changed our recruitment process so that we can continue to offer exciting opportunities in BT. We’ve moved to ‘virtual hiring’ until further notice – which includes video interviews and virtual onboarding, to make sure that we maintain candidate and employee safety.
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Suncorp Group is looking for a Casual Software Test Engineer to join our Sales Channels...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Luxury Escapes is one of the world’s fastest growing travel businesses, reaching up to 3.6...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Role: Junior SQL Developer Location: Work from home (*would ideally suit someone based in London...
Apply For This JobAt KPMG in Canada, we believe our differences make us stronger. When you join the team, you’ll be part of...
Apply For This JobFull Job Description Solving Together: At Rackspace Technology, we are the multicloud solutions experts. Our technical acumen with the world’s...
Apply For This JobESSENTIAL DUTIES AND RESPONSIBILITIES Maintain the operating system(s) for the desktop environment. Work to maintain configuration management of base image...
Apply For This Job