ECH – Home Orientation Representative Full Time NEW

Empire Homes is seeking a Home Orientation Representative! In this role, you will schedule and conduct pre-closing inspections of newly built homes, identifying and reporting deficiencies in accordance with the Tarion Construction Performance Guidelines and the Ontario Building Code. You will lead in-person Pre-Delivery Inspections (PDIs) with homeowners and the construction team prior to the submission of the Initial Warranty Form and oversee the completion of any outstanding deficiencies. This role will support our communities located in Breslau, Caledonia and Brantford. This posting is for a replacement position. The expected annual salary range for this role in $50,000-$65,000/year. This position is also eligible to participate in our short term incentive program.

Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, candidate’s geographical location, as well as market and business considerations.

What We Are Looking For

• College Degree or Diploma in related field.
• 2-3 years of experience including Tarion CPG and Ontario Building Code is an asset.
• Computer skills including Microsoft Suite and ability to learn various programs.
• Customer service experience/exposure is an asset.
• Must have a valid “G” drivers license.

Why Join Empire Homes

Joining Empire Homes isn’t just about finding a job; it’s about establishing a meaningful connection with the work you do. At Empire, we are redefining what it means to work in the homebuilding industry by fostering a culture of creativity and excellence. We firmly believe our employees are the cornerstone of our success, and we’re committed to Guiding Growth, Every Step of the Way.

Here are some exclusive offerings at Empire that we are really excited about – and we think you’ll appreciate too:

• Opportunity to collaborate with some of the most skilled professionals in the homebuilding industry.
• Receive exclusive discounts on Empire Homes through our Employee Home Ownership Program.
• Enjoy peace of mind with our employer paid benefits.
• Invest in your future with employer sponsored RRSP plans.
• Keep growing your career with continuing education support and opportunities for learning & development.
• Join a company that believes your time outside of work is just as important as your time inside work.

What You’ll Be Doing Each Day

• Schedule appointments for inspection with homeowners based on construction closing schedule.
• Reporting including spreadsheets and internal aging reports.
• Emailing homeowners and Empire interdepartmental.
• Creating onsite files and packages with printing documentation including site files and CCP’s.
• Coordination and completions of PDI deficiencies.
• Exterior site auditing.
• Provide support to onsite administration staff as needed.
• Follow up orientations of home operations after closing.
• Ability to travel to various sites and office as required by the business.

Who We Are

We are one of North America’s largest private homebuilders, with operations in Ontario, Texas, Georgia, Tennessee, the Carolinas, and Colorado. There is no set path at Empire Homes; we empower you to shape your career in ways you may never have imagined. We create opportunities that Support Where You’re Headed.

Empire Homes is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodation throughout the recruitment and selection process for any qualified applications under the respective provincial human rights codes. Please advise a member of our team if you require accommodation to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.

Notice Of AI Use In Recruitment

We use AI technology and tools to support streamlining parts of our candidate screening process. Every step involving AI is reviewed and guided by our People & Culture team to ensure objectivity, equity, and compliance with our company policies, federal and provincial/state legislation and create a people-centered experience.

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