Levitt Insurance Brokers Hiring for Personal Lines TSR at Kitchener, ON Full Time

You want to work from home. You are already working as a TSR but are not feeling challenged. You work for an employer that doesn’t see your potential, doesn’t value your contribution or doesn’t think you can take more responsibility.

Now imagine working for an exciting, entrepreneurial brokerage that values fresh ideas, energy and curiosity. In the past 6 years we have been growing consistently and have added to the list of insurance companies we deal with, offering more choice to our customers. We are looking for team members that want to learn and grow, manage their careers and make a difference.

The Technical Service Representative (TSR) is where it all starts. Our TSRs enjoy our team meetings, ongoing training so they can learn more and contribute their ideas to our success. We are a business where employees grow, are valued and are challenged to be the best they can be. They have fun working and being part of a winning team.

Your work as a Personal Lines TSR will focus on 2 main lines of business: auto insurance and home insurance. You will contribute to a strong team and help us continue to be a significant insurance brokerage in Ontario.

Primary responsibilities include:

• Upload new business process renewals and endorsements on insurance company’s portals Accurately read and interpret Hits, MVR and Autoplus reports
• Understand and learn insurance companies’ portals including: Intact, Aviva, Economical, Travelers, Chieftain, Pembridge, Echelon, Pafco, Jevco among others.
• Prepare insurance quotes
• Set up pre-authorized payments and document claims information on files
• Provide an exceptional customer experience at every interaction internally and externally
• Perform administrative tasks and special projects if necessary: surveys, reporting, policy downloads, reconciliations etc.

You Need:

• Past experience in a brokerage as a TSR processing policies is an absolute must so that you can enjoy and be successful in this role.

• Proficient in Microsoft Outlook, Word and Excel

• Strong time management skills and attention to detail
• Excellent organizational, interpersonal, written, and oral communication skills
• Enthusiasm dealing with customers and helping solve their problems.

About Us:

We have been around for over 30 years. Earlier this year we were awarded the Consumer Choice Award, in 2018 we received the Insurance Brokerage of the Year Award by Insurance Business Canada for our category and were a Finalist in the Excellence in Customer Service Award. In 2017 we received the CSIO Technology Leader Award.

We offer:

• working from home. This position doesn’t require coming to the office unless you want to
• flexible working hours as a PT position
• performance bonus,
• group benefits and RRSP contributions

Do you want to be part of a close-knit team and help us achieve 10x growth? Join us and let’s make it happen.

If you think this opportunity is not for you, but you know of someone that might be interested, please share in your circles.

This is a job in an insurance brokerage, not a job in computer networking or help desk. Candidates must be legally allowed to work in Canada. Only qualified candidates will be contacted for an interview.

Job Type: Part-time

Experience:

• insurance: 5 years (Required)

Education:

• DCS / DEC (Preferred)

Licence:

• RIBO (Preferred)

Work remotely:

• Yes